Customer Service Administrator

2 weeks ago


Auckland City, New Zealand DHL Full time

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

If you want to move forward in your career with DHL Supply Chain then this could be an opportunity for you. A Customer Services Administrator position has become available within our transport division.

The overall purpose of the role is to provide professional administration and customer service to both internal and external customers of DHL Supply Chain New Zealand and continuously build relationships with both new and established customers in order to fulfil their requirements. We require an individual that has good attention to detail, good communication skills and can multi-task. Experience in transport sector preferred.

**KEY RESPONSIBILITIES**;
- Generate and distribute KPI’s in line with SLA’s.
- Develop and maintain effective client relationships.
- Undertake general administration duties and assist the Customer Services team with ongoing projects and processes.
- Enter data into computer via various systems.
- Prompt response to customer queries and order processing.
- Undertake daily filing and follow up daily on all outstanding issues.

**WHAT YOU’LL BRING TO THE ROLE?**
- Computer literate
- Excellent knowledge on Microsoft Office products
- Analytical skills
- Sound communication skills (written and verbal)
- Attention to detail
- Results orientated and identifying win/win solutions for all parties
- Positive and cheerful attitude and excellent conflict resolution skills
- 1-2 years’ experience in an office or customer services orientated role preferred

**WHAT’S IN IT FOR YOU?**
- A supportive work environment where you’ll have access to the tools and training you need to excel
- A highly engaged diverse team of supportive people and experiences
- We are Great Place to Work TM certified, as voted by our employees
- Attractive salary, Monday to Friday role
- Employee Assistance Programme available
- PERKS employee benefits programme
- Exposure to world leading supply chain process and technology
- A great opportunity to make your mark in a growing and essential industry



  • Auckland City, New Zealand HAYS Full time

    Amazing opportunity in Mangere for an Administrator.**Your new company** Our client are experts providing full and complete heating, ventilation and air conditioning services. They are professional specialists in HVAC design and project management to site inspection and advisory services to new build and retrofit upgrade construction supervision through to...


  • Auckland City, New Zealand 84 recruitment Full time

    **Job Overview**: We are currently on the look out for experienced individuals for **temporary** opportunities in Customer Service, Administration, and Data Entry roles. These positions are essential for maintaining operational efficiency and delivering exceptional support to our clients/customers. **Responsibilities Overview**: - Assisting customers with...


  • Auckland City, New Zealand Canon Full time

    Canon is the world's leading imaging organisation where we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible. When you join our team, you’ll find a rewarding culture that truly values you. **About the Role** Bring your experience and energy to this busy role providing...

  • Customer Service

    3 weeks ago


    Auckland City, New Zealand Emergent Full time

    Remuera based - work with diverse client base - varied and interesting responsibilities with a great team environment Are you an administration super-star that is looking for an opportunity to join an organisation that looks after the development of their employee? Then we want to hear from you! Our client is a well established financial services...


  • Auckland City, New Zealand Alpha Personnel Recruitment Ltd Full time

    An excellent opportunity has arisen for someone with excellent communication / customer service skills to assist with inbound and outbound calls and some general administration. You will be located in Takapuna working 40 hours a week Monday to Friday. Starting asap this role is till the end of June with possible extension. You will be assisting with a...

  • Customer Service

    1 week ago


    Auckland City, New Zealand Drake New Zealand Full time

    **You'll be doing**: - Data entry of orders - Taking phone orders - Handling product and pricing inquiries - Stock inquiries - Create and follow up on quotations - Attending training on products, systems and customer service - Liaise with internal stakeholders and departments - Understanding customer's needs and identify sales opportunities - General filing...


  • Auckland City, New Zealand Frog Recruitment Full time

    **Location** Auckland Central | Ellerslie **Sector -** Customer Service **Employment term -** Temporary (6 months) **Working hours -** Full time (40 hours) | **Salary range -**$25.00 - $26.00 + 8% holiday pay We are supporting an education company who are looking for a customer service, administrator to join their team on a 6-month basis with a potential to...


  • Auckland, Auckland, New Zealand Summerset Holdings Full time

    **About Us**Summerset Holdings is a dynamic and rapidly growing company, operating as one of New Zealand's leading retirement village operators. Our commitment to providing exceptional customer service and creating a vibrant work environment has earned us a reputation as an employer of choice.**Job Summary**We are seeking a highly skilled and experienced...


  • Wellington City, New Zealand OneStaff Full time

    **Administrators Needed!** We have a number of different longer term temporary roles for experienced administrators. These are high paying roles for individuals with experience and great customer service skills. **What we can offer you** - Excellent pay rates - Weekly pay - A range of shifts and hours available You will need great communication skills...


  • Auckland City, New Zealand OneStaff Auckland Ltd Full time

    ASAP start - Great Pay Rate! - Career Opportunities We have an Administration and Customer Service roles available with great rates and immediate start Working with a well-recognised business in New Zealand, we are looking for administration and customer service staff to help support their amazing team. Location: South Auckland Pay rate: $24per...


  • Auckland City, New Zealand Big Splash Recruitment Advertising Full time

    **No two days the same! Dynamic, entrepreneurial advertising agency. Supportive team culture - day off on your birthday, monthly morning teas. Craving a hands-on role in a fast-paced advertising agency?** - **No two days the same!**: - **Dynamic, entrepreneurial business**: - **Supportive team culture - Friday night wines, day off on your birthday, monthly...


  • Auckland City, New Zealand Demant Full time

    **Max term full time opportunity (6 months) with the possibility of becoming permanent.** **About Diatec** - We have an exciting opportunity for a motivated Sales Support Administrator.**Diatec** is part of - **Demant**, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with...


  • Auckland City, New Zealand Ivoclar Vivadent Full time

    We are currently seeking an efficient and competent Warehouse Administrator to support both our Operations and Customer Service teams. This is a fulltime role, working Monday-Friday 8:30am-5:00pm. We are looking for a team player who likes to be in a busy environment and feels a sense of accomplishment when they leave for the day with their duties completed...


  • Auckland City, New Zealand Cohesion Consulting Full time

    Central Freemans Bay/Ponsonby location - Full-time or part-time - Career development with company wide exposure **The Business** Successful New Zealand owned company trading industrial food and beverage products into local and international markets. Based in central Auckland this is an outstanding career opportunity get a foot in the door working alongside...


  • Auckland City, New Zealand Team Recruitment Full time

    Are you a motivated individual with a passion for delivering exceptional customer service? A leading industry player is looking for a Customer Service Representative to join their dynamic team. With a focus on sustainability and innovative solutions, this progressive company offers a supportive and growth-oriented environment. **About the Temporary...


  • Auckland City, New Zealand NZ Blood Service (NZBS) Full time

    Permanent Full time - Auckland - A role with a difference Are you an experienced Driver with excellent customer service skills looking for a role with a difference? **About the role** Working as part of our blood collection team, this is a unique role involving the safe transportation of staff, donors and products to and from collection venues within the...


  • Manukau City, New Zealand OneStaff Full time

    Our client is a leading sporting and workwear manufacturer/distributor and are in need of a customer-focussed administrator to join their friendly team **Your day will involve** - Answering inbound phone calls - Data entry - General administration tasks - Have a friendly phone manner - Have some experience with MS Office suite - Have good time...


  • Auckland City, New Zealand FLEETCOR Full time

    **About Us** We are a global, high growth, fintech payments business. Locally we operate across Australia and New Zealand. We are a genuinely people focused business with a great culture. Working with us will give you many great incentives such as financial, wellbeing, learning & development, work life balance benefits and much more. This is a part time...


  • Auckland, Auckland, New Zealand Rentokil Initial Full time

    Company OverviewRentokil Initial is an international business services company operating in New Zealand under the brands Rentokil, Initial and Ambius. We employ over 57,000 employees in over 80 countries, driven by a passion to help protect people, enhance lives and preserve our planet.Job DescriptionWe have an exciting opportunity for a highly organized,...


  • Auckland City, New Zealand AB Equipment Full time

    **Service Administrators** **Auckland Airport** **What you'll get in return**: - Competitive remuneration - Medical and life Insurance benefits - Discounted fuel card - Opportunities to progress within the business and grow your career **About your new role**: We are looking for two switched on and capable Service Administrators to join the team based at...