Customer Service Administrator

2 weeks ago


Auckland, Auckland, New Zealand BFV Service GmbH Full time
  • Grow your customer service career in a supportive team environment
  • Competitive base salary and growth opportunities for the right candidate
  • Great temporary roles starting ASAP

Various temporary opportunities for experienced customer service representatives Grow your customer service, administration and sales support skills.

About the role:

We are currently recruiting a range of customer service administration roles for our clients based in South and East Auckland
These roles will require you to utilise your customer service skills to provide efficient and quality communication via inbound, outbound, and electronic communication. As the first point of contact for customers, you'll need to provide updates and troubleshoot issues with a customer service focus. With the support of your team leader, you'll work towards targets while achieving high volumes of calls and communication.

Hours:

Our roles are predominantly full time (40 hours per week) the ideal candidates will have some flexibility to also work shifts in the evening and night time too.

  • Inbound and outbound and electronic based roles available
  • Great team environment with full training provided
  • Competitive base salary with growth opportunities within
  • South East Auckland locations

To be successful in this role you will need:

  • Two years' contact centre or customer service experience
  • Strong written and verbal and communication skills
  • Confidence responding to complex customer enquiries
  • Ability to build strong relationships with a variety of customers
  • Exposure to individual and team KPIs
  • Exceptional customer service skills and a passion for people

If you are ready to take the next step in your career and own your role, then APPLY today. Contact Lysandra for a confidential discussion on or follow the apply now prompts to submit your resume.

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