Consumer Insights Analyst Auckland, New Zealand

4 months ago


Auckland City, New Zealand Philip Morris International Full time

Are you ready to #MakeHistory?

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and introducing products to work towards a smoke-free future.

With huge change, comes huge opportunity. So, if you are the chosen one, you’ll enjoy the freedom to dream up and deliver better, brighter solutions. You’ll have the chance to work alongside and have endless experiences learning from our teams across the business.

We are currently on the lookout for a Consumer Insights Analyst based in Auckland, New Zealand. This role provides support to the Business Planning, Strategy, and Insights Team to better understand our consumers, and consumer behavior across all our categories and channels. This role will suit someone who wants to grow their career, enjoys numbers, interested in discovering insights, proficient on Excel and adaptable

A day in the life of Consumer Insights Analyst:

- Track consumer experience across journey phases: support CX team on where opportunities or enhancements of experience required
- Translate consumer critical metrics from business metrics to reflect consumer journey trends (Acquisition, retention, and abandonment)
- Support the Regional Insights team to coordinate and facilitate focus groups for survey data.
- Work with external parties (such as Circana) to access and observe market changes and consumer behaviors.
- Relay business needs to organise analysis of consumer experience gaps (unmet needs/difficulties with context), share with the relevant team to improve analytics.
- Monitor data insights from commercial experiments and findings from projects to understand the impact to consumer acquisition quality and retention to support improvements to performance
- Support with initiative planning and user insights process (from briefing to execution) in line with business priorities.

We’re looking for someone who has:

- 2 - 3 years of experience in a Market Research environment or in an Analyst role
- Intermediate to Advanced skill in MS Excel
- Experience in BI Reporting tools (Power BI, Tableau, etc.) advantageous, however not essential

If you do not meet all the criteria, e.g. You have worked in FMCG and know your way around Excel, we would still love to hear from you This is a great opportunity to join a global organization offering a lifetime of exploration and discovery to #MakeHistory Inclusion and diversity are part of our DNA at Philip Morris Limited. Our priority is to attract, support and retain individuals - no matter their age, gender, religion, sexual orientation or physical ability.

Lijobs



  • Auckland, New Zealand Onesolar Full time

    Philip Morris International (PMI) is a global organization dedicated to transforming its business and working towards a smoke-free future. As a Consumer Insights Analyst, you'll have the opportunity to be part of this incredible journey, collaborating with diverse teams and leveraging your analytical skills. In this role, you'll contribute to understanding...


  • Auckland City, New Zealand Philip Morris International Full time

    Are you ready to #MakeHistory? At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and introducing products to work towards a smoke-free future. With huge change, comes huge opportunity. So, if you are the chosen one, you’ll enjoy the freedom to dream up and deliver better,...


  • Auckland City, New Zealand New Zealand Government Full time

    Fulltime, Fixed term parental leave cover role to start September - Location Auckland - Bring a curious mind and embrace and discover what Tourism New Zealand has to offer. Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to...


  • Auckland City, New Zealand New Zealand Government Full time

    Auckland Based - Full time, Permanent Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to the world, attracting people to visit our beautiful country, the ultimate destination. Post COVID-19 we have a very important role, to...


  • Auckland City, New Zealand New Zealand Government Full time

    Auckland Based - Full time, Permanent Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to the world, attracting visitors to our beautiful country, the ultimate destination. In a post pandemic environment, we have a very...


  • Auckland City, New Zealand NZME Full time

    **THE OPPORTUNITY**: The purpose of the Research and Insights Analyst role is to provide accurate information about our audiences and advertisers to gain insight into consumer behaviour, and gain a competitive advantage across our brands. Using the leading market research tools, you will be responsible for providing market insights, managing the research...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is...


  • Auckland City, New Zealand University of Auckland Full time

    Company Description **Waipapa Taumata Rau** **| The University of Auckland** The University of Auckland is New Zealand’s leading university, with a turnover of $1.3bn, including research revenue of over $300m generated across eight diverse faculties and two research institutes. We employ more than 5400 academic and professional staff to support over...


  • Auckland City, New Zealand The University of Auckland Full time

    Full-time - Contract Type: Permanent - Campus: Auckland City Campus - Position Number: 55568113 - UoA Department Name: Planning and Information **Company Description**: **Waipapa Taumata Rau** **| The University of Auckland** The University of Auckland is New Zealand’s leading university, with a turnover of $1.3bn, including research revenue of over...


  • Auckland City, New Zealand University of Auckland Full time

    **Job Description**: **Waipapa Taumata Rau** **| The University of Auckland** The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and...


  • Auckland City, New Zealand The University of Auckland Full time

    Full-time - Contract Type: Permanent - Campus: Auckland City Campus - Position Number: 55567995 - UoA Department Name: Planning and Information **Waipapa Taumata Rau** **| The University of Auckland** The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one...

  • Insights Specialist

    4 months ago


    Auckland City, New Zealand New Zealand Government Full time

    Auckland Based Full time, Permanent Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to the world, attracting visitors to our beautiful country, the ultimate destination. In a post pandemic environment, we have a very...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. Our responsibilities...

  • Insights Advisor

    4 months ago


    Auckland City, New Zealand University of Auckland Full time

    **Job Description**: **Te Whiwhinga mahi | The opportunity** The Information and Planning Office is excited to announce the newly created position of **Insights Advisor**. The main purpose of this role is to support users of the university’s core reporting platform MicroStrategy, which provides an information accessibility service across the...


  • Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...


  • Wellington City, New Zealand New Zealand Government Full time

    Kaitātari Raraunga Analyst Data and Insights Permanent, fulltime, Whanganui-a-Tara Wellington Join a passionate and supportive team and help improve outcomes for tamariki and rangatahi Help turn diverse data into actionable insights Make this role your own Nau mai, haere mai! Tirohia tēnei. Aroturuki Tamariki, the Independent Children's Monitor, is part of...

  • Insights Advisor

    4 months ago


    Auckland City, New Zealand The University of Auckland Full time

    Full-time - Contract Type: Permanent - Campus: Auckland City Campus - Position Number: 55569454 - UoA Department Name: Planning and Information **Te Whiwhinga mahi | The opportunity** The Information and Planning Office is excited to announce the newly created position of **Insights Advisor**. The main purpose of this role is to support users of the...


  • Auckland City, New Zealand Niche Full time

    **Senior Data Analyst and Insights Advisor** Bring your senior data and insights experience to support high standards of conduct in the real estate industry. **Ko wai matou | About us** The Real Estate Authority - Te Mana Papawhenua (REA) is the independent government agency that regulates the New Zealand Real Estate profession. Our purpose is to promote...

  • Operations Analyst

    7 days ago


    Wellington City, New Zealand New Zealand Government Full time

    About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

  • Insights Analyst

    3 months ago


    Wellington City, New Zealand Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Transform Insights: Drive organisational change as our Insights Analyst - Data-driven Excellence: Elevate your career in dynamic research environment - Passionate about Research: Join us and make a difference! ABOUT THE ROLE - MŌ TĒNEI TŪRANGA Are you an intermediate Insights/Research Analyst ready to ignite...