Digital Infrastructure and Service Delivery Manager

2 days ago


Auckland City, New Zealand Douglas Pharmaceuticals Full time

**The Role**

We are currently looking for a Digital Infrastructure & Service Delivery Manager to join our innovative Digital Team.

You will be a well-rounded digital manager who has strong capability in people leadership, technical leadership and customer centricity.

You will be leading a team of technicians that provide support and services for infrastructure, network, help desk, and cyber security across all Douglas sites. You will mentor, develop and support the team, ensure they are clear on the vision, strategy and plan, and continue to develop a strong sense of teamwork and collaboration.

You will identify and manage risks, plan changes in infrastructure, design and analyse systems, and project delivery. You will manage all vendors of hardware, software and services that provide digital systems to the company.

You will maintain and execute the cyber security roadmap and communicate and educate our people on cyber security. You will manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

You will ensure regulatory compliance and manage capital and operational budgets.

**Are you ready to be part of it?**

You will be/have:

- A strong **LEADER** - you have led people in the past and thrive on mentoring and developing your team to ensure they are happy, healthy, high performers who are engaged and challenged.
- A **TECHNICAL EXPERT**:

- who has experience with risk, infrastructure, networks and cyber security, you are a technical guru.
- An expert **COLLABORATOR**:

- who will work with stakeholders at all levels, provide advice and guidance on all things digital.
- A **PROBLEM SOLVER** - who can resolve complex issues, liaise with vendors and users, find fit for purpose resolutions.
- A **CUSTOMER CENTRIC** mindset - being able to listen to the customer and what they need is essential.
- A **COMMUNICATOR** - you will have excellent communication skills, strong attention to detail and the ability to influence outcomes.

**About us**

Douglas Pharmaceuticals is one of New Zealand's healthcare success stories starting from humble beginnings in West Auckland over 50 years ago to having an ever-expanding footprint into local and global markets. We're working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals and products to over 40 countries.

At Douglas there are around 750 of us - including top scientists, researchers, manufacturers, regulators and engineers, and together we're on a mission to make high quality, effective and accessible products, for people who need it. We are here to do our life's best work.

We're helping people with conditions like depression, schizophrenia, breast cancer, heart failure, severe acne, as well as people who need antibiotics and medicines to support their immune system.

**What we offer**
- Be a part of an exciting growth journey in an organisation that truly values their people.
- Belong to a great team that looks for meaning and impact in all we do.
- Enjoy the flexi-work options.
- Learn on the job and through professional development opportunities.

All applicants must undergo pre-employment screening and background checks.

**Next steps



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