Inbound Operations Lead

5 months ago

North Shore City Auckland, New Zealand Mitre 10 Full time

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We have an exciting and newly created opportunity available to join our Albany, Auckland based Support Centre as an **Inbound Operations Lead.**

As an Inbound Operations Lead, you will be responsible for the end-to-end operational management and improvement of the Centralised Distribution Network. You will implement and enhance systems, standards, processes, methods and frameworks to drive transformational change, efficiency and productivity to the Mitre 10 Supply Chain, 3PL Distribution Centres and Stores.

**What You'll Deliver**:

- Assist the Supply Chain Programme Manager with the conversion of suppliers to the centralised distribution program.
- Take ownership of the supplier costing model and support the Supply Chain Programme Manager with supplier negotiation.
- Maintain and enhance the recovery model for centralised distribution in conjunction with the Supply Chain Programme Manager & Finance team to measure and validate Supply Chain efficiencies.
- Work with the Logistics Manager and 3PL carriers to optimise full truck loads and direct deliveries to stores.
- Work with 3PL Transport & Distribution Centres to drive operational efficiencies and system enhancements.
- Monitor and report on the performance of all service suppliers (e.g. transport) to ensure effective KPI’s are in place and regularly monitored.
- Provide reporting to the Logistics Manager and suppliers to drive improved performance.
- Work with the Distribution Manager to ensure that product is presented in the most freight efficient way so as to achieve safest, lowest practical cost per pallet (UOM) per store.
- In conjunction with the Supplier Performance Manager introduce key metrics and supplier performance reporting to measure all forms of the Inbound Operations process.
- Regularly meet with suppliers to manage performance and drive improvement
- Regularly visit stores to form and maintain strong relationships. Maintain strong relationships with the Merchandise and Trade teams.
-

**Core Capabilities You Need**:

- Strong leadership and communication skillset
- Excellent collaboration and a “team” player, understanding the strategic levers that generate the greatest output
- Ability to understand existing business processes and assist with efforts to re-engineer processes
- Learning agility, keeping skills up to date with industry trends and developments
- Strong financial background
- Business Intelligence (BI) tool exposure
- Tertiary qualified with an industry relevant degree, or possesses equivalent years of work experience.

**What we offer**:
This role offers the opportunity to work on Auckland’s North Shore in a positive, fast paced environment that is stimulating and enjoyable to work in. We are a team moving forward and that is a result of our motivated, skilled team members. As a member of our Support Centre team you will be eligible for generous staff buying privileges, life and trauma insurance, discounted medical insurance, birthday day off, and more.

If you are a highly motivated individual who is passionate about being part of the Mitre 10 team and a company in growth mode, then we want to hear from you. Please provide your CV and include your remuneration expectations, via this website.

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