Business Support Manager

3 weeks ago

South Auckland, New Zealand Appointments Recruitment Specialists Full time

A high-end kitchen manufacturing company based in Southeast Auckland, providing custom designs, manufacturing and installation services for both residential and commercial customers, are looking for a **Business Support Manager,** to help improve company productivity and support of sales, production and operations.

**DUTIES**:
- Develop customer facing, internal processes and standard forms, keeping them updated.
- First point of customer contact for post sales introduction as key support person
- Support Production and Operations managers with targeted back costing of projects
- Co-ordinate weekly/monthly/quarterly meetings & agendas for managers & their teams.
- Supporting managers to develop dashboards for monthly performance objectives and targets.
- Preparation of monthly reports for sales/production and finance
- Checking off invoices to orders, reconciling with receipt of goods and inputting into Xero
- Maintaining up to date price lists from suppliers
- Check individual project information is complete prior to CAD drawings.
- Support tender response document pricing / proposal preparation.
- Advising finance of project payments to invoices.
- Review procurement process and order frequencies.
- Check all orders have been placed for production.
- Book transport from factory to site where required.
- Maintain trade accounts, online access for ordering and records for team access.
- Managing company vehicle logs, RUC’s and maintenance.
- Assist to cover showroom meet and greet where required.
- Oversee bookings for regular equipment maintenance in consultation with managers.
- Booking photography, testimonials, updating website & social media
- Ordering and maintaining of office supplies.
- Manage branded apparel/uniforms for staff, stationery and signage.
- Develop and maintain up to date health and safety documentation.
- Oversee customer experience surveys / feedback, compiling monthly management report.
- Reconciling petty cash Prepare gifts for clients at completion of projects.
- Prepare final production pack for factory (cabinet makers) and installation.
- Co-ordinate appliances, sub-trades and project timing and keep customers informed.
- Manage waste removal for factory and site.

**REQUIREMENTS**:

- Experience and/or interest demonstrated in the manufacturing industry.
- Able to prioritise workload of the greatest importance to a high standard.
- Project management skills
- Responsibly manage all business resources within accountability levels.
- Be punctual and work the hours / times specified.
- Support and help develop a positive workplace culture.
- Demonstrate excellent interpersonal communication skills.
- Professionalism and strong work ethic & computer literacy
- Teamwork and collaboration with critical thinking and problem solving.
- Ability to work under pressure.
- Full clean NZ driver’s license
- Must be living in NZ & have current eligibility to work in NZ.

**Type: Full time permanent position**

**Wage: $48k/pa or $100k pa neg with skills & experience**

**Based: Ellerslie area, Auckland**

**Start: ASAP**

**If you have any further questions, please don’t hesitate to give me a call**:
**PATRICIA Mawhinney** **- **Appointments Recruitment Specialists**
- If you have contacted Appointments before, you are _**_welcome_**_ to do so once again, we would be pleased to hear from you_

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