Peer Advisor

2 months ago


Auckland City, New Zealand Auckland University of Technology Full time

Are you passionate about helping students through their student journey?

As a Peer advisor, you'll play a key role in delivering comprehensive advice and information to prospective students, applicants, current students and visitors.

The Peer Advisor ensures a consistent and positive AUT experience is provided through a variety of channels, contributing to the University's growth and reputation as a University of Choice. AUT recognizes and respects the importance of te Tiriti o Waitangi and its centrality to the mission and work of the University.

AUT recognises and respects the importance of Te Tiriti o Waitangi and its centrality to the mission and work of the University.

**Key Responsibilities**:
**Enquiry Management**: Meeting or exceeding customer expectations; ensuring prompt accurate and responsive advice and support for both internal and external customer queries covering.

**Knowledge and information**: Comprehensive knowledge of AUT products, services and administrative systems covering all queries across multiple customer enquiry channels

**Student Experience**: Delivery of a high quality, professional service which facilitates the University's culture of customer care and student centricity

**Requirements**:
Currently enrolled at AUT (undergraduate or postgraduate level).

**Salary Range**:$53,500 - $55,300 (dependent on experience and qualifications) - **pro rata**

**Reference**:90511

**Closing Date**:7 Nov 2024, at 11:55pm

LI-DNI


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