Peer Advisor
2 months ago
Are you passionate about helping students through their student journey?
**Te Whiwhinga mahi | The opportunity**
As a Peer advisor, you'll play a key role in delivering comprehensive advice and information to prospective students, applicants, current students and visitors.
The Peer Advisor ensures a consistent and positive AUT experience is provided through a variety of channels, contributing to the University's growth and reputation as a University of Choice. AUT recognizes and respects the importance of te Tiriti o Waitangi and its centrality to the mission and work of the University.
AUT recognises and respects the importance of Te Tiriti o Waitangi and its centrality to the mission and work of the University.
**Key Responsibilities**:
**Enquiry Management**: Meeting or exceeding customer expectations; ensuring prompt accurate and responsive advice and support for both internal and external customer queries covering.
**Knowledge and information**: Comprehensive knowledge of AUT products, services and administrative systems covering all queries across multiple customer enquiry channels
**Student Experience**: Delivery of a high quality, professional service which facilitates the University's culture of customer care and student centricity
**He kōrero mōu | About you**
Currently enrolled at AUT (undergraduate or postgraduate level).
**Salary Range**:$53,500 - $55,300 (dependent on experience and qualifications) - pro rata
**Reference**:90943
**Closing Date**:2nd December 2024, at 11:55 pm
LI-DNI
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