Desktop Support Contract

3 months ago


Manukau City, New Zealand Robert Half Full time

**The Company**

A large tertiary level education centre, this organisation is passionate about supporting Kiwi's reach their full potential and find a career that they love. Partnered with a number of New Zealand businesses, they centre work to have students a job offer once they have completed a course.

***

**The Role**

This is a 5 week backfill cover while the permanent team member onsite goes on some extended leave. Working within a wider team around Auckland, this position is the sole IT staff member based at this campus. This role will include:

- Troubleshooting hardware issues (printers, servers, networks, laptops)
- Providing 1st and 2nd line support to all users onsite
- Log issues in approved helpdesk software, including updating resolutions database.
- Document resolutions for future reference.
- Perform hardware and software installations on new and existing desktop and laptop computers
- Effectively communicate with users to ensure they feel their technology needs are being supported

**Your Skills & Experience**
- Minimum of 2-3 experience in IT Support position
- Experience troubleshooting Desktops, Laptops and Servers
- Experience with networking technologies i.e. TCP/IP, LAN/WAN

***

Please send your resume in **Microsoft Word** format or for further information, contact **Camilla Aldrich or Ondrej Litavsky** in our **Auckland** office on **09-915-6700**.**

***

**Job Reference No**:06900-0012937266



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