Desktop Support Engineer
3 weeks ago
Greetings from EIL Global,
We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients.
Currently we have the below full time contract long term requirement:
Role : Desktop Support Engineer
Support Days :Mon-Fri 9AM-5PM
Duration: Long term (Minimum 1+Yr)
Address : Tangihua Street Auckland 1010
Joining date: Asap - 1 week
Should have valid work permit
As a Desktop Support Engineer, he/she will be providing Desktop Support to Enterprise users of MS Windows Operating Systems and hardware, assist with building and deployment of new desktop/laptop hardware, support mobile devices and manage tickets using the company’s chosen ITSM tool.
Essential Skills for the Junior Desktop Support Engineer:
- 1-2 years of Service Desk experience in an Enterprise working environment
- A passion for IT and providing excellent customer service
- Knowledge of, or competency in, PC, laptop, printer & hardware repair and maintenance
- Ability to work autonomously as well as part of a team
- Excellent troubleshooting skills and a willingness to resolve issues
- Fluency in both written and spoken English
Desirable Skills for the Junior Desktop Support Engineer:
- Technical skills in hardware troubleshooting issues related to Desktops, Laptops, Printers, Handhelds, Smartphones etc.
Items to carry with:
- Cisco Console cable
- USB to serial converter with Driver
- LAPTOP with internet data card
- 1-2 LAN patch cords
**Terms**:
- Paid leaves are not applicable, the monthly rate will be calculated on a pro-rata basis if any leaves are taken.
- You will be issued a Purchase Order every month. Attached is the invoice format you need to fill with the details as in the Purchase Order with your address and bank details and send by 25th of every month along with timesheet.
- Invoices submitted by you will be due within 10days of the receipt.
- The rates for worked days will be calculated on a prorate basis (based on the no. of days worked in a month).
- Notice Period : 1 month
Attachments: Invoice & Timesheet are to be shared every month on or before 25th.
If you are interested, Please share your updated resume or refer your friends/local vendors
**Job Types**: Full-time, Fixed term contract, Subcontract
Schedule:
- Day shift
- Monday to Friday
- Morning shift
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