Farmers Club Loyalty Manager

2 weeks ago


Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full time
Farmers Club Loyalty Manager - Maternity Cover

Farmers Club Loyalty Manager (CRM ProgrammeManager)

Farmers is New Zealand's retail icon, deeply embedded in the country's shopping culture for over 100 years. Renowned for its commitment to quality, Farmers is proudly recognised as one of New Zealand's most trusted department store.

Are you energetic and passionate about customer engagement? Farmers, a beloved Kiwi retail icon, is looking for an experienced Loyalty Manager to join the Farmers Club team and make a real impact.

Reporting to the Head of Business Improvement and E-Commerce, you will collaborate with the Insights team, wider marketing team, and other key stakeholders to develop and manage the Farmers Club communication plan.

You will also play a key role in shaping the ongoing strategy of the programme, ensuring its continued growth and success. Additionally, you will oversee the technical, legal, and system requirements, guaranteeing a seamless and rewarding experience for every member.

Farmers Club campaigns will span across in-store executions, website, social, email, and direct mail to drive engagement and loyalty.

To be successful in this position, you will ideally:

  • Have strong ability to establish and maintain professional relationships across all levels of the business.
  • Have the ability to assess and plan customer engagement initiatives with a forward thinking approach.
  • Have proven experience in collaborating with and leading teams, ensuring the customer journey remains a top priority.
  • 5+ years of experience in loyalty programme management (preferred).
  • A relevant tertiary qualification—Bachelor's degree or higher.
  • A good understanding of legal requirements surrounding customer data usage and protection.

This is a dynamic and challenging role, requiring someone with extensive customer engagement knowledge who can think on their feet and push boundaries. You'll need the ability to approach problems from multiple perspectives, ensuring every interaction with our Farmers Club members is meaningful and memorable.

This role will be based at our Support Office in East Tamaki, Auckland. If you're eager to make a valuable contribution to our friendly and collaborative team, we'd love to hear from you

#J-18808-Ljbffr

  • Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full time

    Farmers Club Loyalty Manager - Maternity Cover: Farmers Trading Company Ltd is looking for a skilled Reward Scheme Developer to join the Farmers Club team and drive engagement and loyalty through various channels.You will play a key role in shaping the ongoing strategy of the programme, ensuring its continued growth and success. Additionally, you will...


  • Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full time

    Farmers Club Loyalty Manager - Job Description: Farmers Trading Company Ltd is seeking an experienced Loyalty Programme Strategist to join the Farmers Club team and drive business growth through effective customer engagement strategies.You will be responsible for developing and implementing loyalty programmes that meet the needs of our customers, as well as...


  • Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full time

    Farmers Trading Company Ltd is renowned for its commitment to quality and customer satisfaction. As a CRM Solutions Specialist, you will be responsible for developing and managing the Farmers Club communication plan, collaborating with stakeholders to achieve business objectives.The successful candidate will ideally have:Strong analytical and problem-solving...


  • Auckland, Auckland, New Zealand Farmers Trading Company Ltd Full time

    Farmers Trading Company Ltd, a New Zealand retail icon, is seeking an experienced Customer Engagement Manager to lead the development and implementation of its loyalty programme.The ideal candidate will have a strong ability to establish and maintain professional relationships across all levels of the business, assess customer engagement initiatives, and...


  • Auckland, Auckland, New Zealand Bnz Full time

    About Us:Bnz is committed to making a positive difference in the lives of our customers and the wider community. We achieve this by being innovative, customer-focused, and environmentally sustainable.Job Description:We are seeking an experienced Senior Product Manager - Loyalty Partners to join our team. In this role, you will be responsible for developing...


  • Auckland, Auckland, New Zealand Bendon Full time

    As a key member of our marketing team, the Customer Relationship and Loyalty Manager will play a critical role in shaping our CRM and loyalty strategy. The successful candidate will have a proven track record in developing and executing effective customer engagement campaigns, with a focus on driving loyalty and retention.Key ResponsibilitiesDevelop and...


  • Auckland, Auckland, New Zealand BNZ Full time

    Job Description">This role is responsible for managing and growing BNZ's loyalty partners, enabling world-class loyalty propositions. You will lead the development and management of high-value partnerships, from commercial agreements through to proposition execution.To succeed in this role, you will need to understand the competitive environment and ensure...


  • Auckland, Auckland, New Zealand Loyalty Rules Full time

    Job Description:Loyalty Rules is seeking a highly skilled S&OP Manager to lead our demand planning and logistics process in New Zealand. This is a 9-month fixed-term contract opportunity.About the Role:Manage the day-to-day relationship between Loyalty Rules NZ and our Supply Chain partners.Owning weekly and monthly cadence meetings to deliver on contractual...

  • Club Manager

    1 week ago


    Auckland, Auckland, New Zealand Jetts Fitness Full time

    25ph plus KPI commission & free gym membershipAre you a passionate and hands-on person looking for a great Sales role in the growing fitness industry?Are you ready to contribute to help New Zealanders live a healthy and active lifestyle?Then join our committed team who are results focused, love creating a great member experience and have fun along the...

  • Product Manager

    6 days ago


    Auckland, Auckland, New Zealand Bank of New Zealand Full time

    Senior Product Manager - Loyalty PartnershipsThis is an exciting opportunity to join our expanding team as we look to grow BNZ's loyalty partners and deliver world-class loyalty propositions.The successful candidate will have excellent commercial, communication, and stakeholder management skills, with a proven understanding of business operations, marketing...


  • Auckland, Auckland, New Zealand Loyalty Rules Full time

    Job Overview:Loyalty Rules is an Equal Opportunity Employer that aims to provide an inclusive work environment involving everyone and embracing the diverse talent of its people.About the Position:This role is responsible for leading the demand planning and logistics process in New Zealand.The successful candidate will have experience in Sales, S&OP or...


  • Auckland, Auckland, New Zealand Air New Zealand Full time

    At Air New Zealand, we are committed to delivering exceptional customer experiences and driving commercial growth. We are currently seeking an Airpoints Loyalty Programme Manager to join our team based in Auckland.Job Overview:The Airpoints Loyalty Programme Manager will be responsible for leading the development and execution of strategies to drive...


  • Auckland, Auckland, New Zealand Bendon Full time

    Customer Relationship and Loyalty ManagerAt Bendon, we've been crafting beautiful lingerie and creating exceptional customer experiences for over 78 years. We believe in building deep, lasting connections with our customers - because when they feel confident and valued, they keep coming back.We're searching for a passionate and data-driven CRM & Loyalty...


  • Auckland, Auckland, New Zealand BNZ Full time

    About the RoleThe Senior Product Manager - Loyalty Partners will be responsible for leading the development and management of high-value partnerships, from commercial agreements through to proposition execution. This includes understanding the competitive environment to ensure innovation within the loyalty space and collaborating across the business to keep...


  • Auckland, Auckland, New Zealand Bendon Group Full time

    At Bendon, we've been crafting beautiful lingerie and creating exceptional customer experiences for over 78 years.We believe in building deep, lasting connections with our customers-because when they feel confident and valued, they keep coming back.We're searching for a passionate and data-driven CRM & Loyalty Manager to take the lead in customer retention,...


  • Auckland, Auckland, New Zealand Bendon Full time

    At Bendon, we're committed to building deep, lasting connections with our customers. We're seeking a talented Customer Relationship and Loyalty Manager to lead our customer retention, loyalty engagement, and email marketing efforts.Job HighlightsLead the development and execution of a comprehensive CRM strategy.Design and implement innovative loyalty...


  • Auckland, Auckland, New Zealand Bendon Limited Full time

    At Bendon, we've been crafting beautiful lingerie and creating exceptional customer experiences for over 78 years. We believe in building deep, lasting connections with our customers-because when they feel confident and valued, they keep coming back.We're searching for a passionate and data-driven CRM & Loyalty Manager to take the lead in customer retention,...


  • Auckland, Auckland, New Zealand Bendon Group Full time

    Bendon Group OverviewWe've been at the forefront of lingerie innovation for decades, combining style, comfort, and confidence. Our commitment to delivering exceptional customer experiences has earned us a loyal customer base.Job OpportunityWe're looking for a talented CRM & Loyalty Manager to spearhead our customer engagement efforts. As part of our...


  • Auckland, Auckland, New Zealand Loyalty Rules Full time

    We're seeking a skilled Sales Territory Manager to join our dynamic team at Loyalty Rules. In this role, you'll play a key part in managing Grocery retail accounts across the Bay of Plenty territory.The ideal candidate will have experience in Territory Management within FMCG and be confident in developing strong customer relationships. You'll be responsible...


  • Auckland, Auckland, New Zealand Bendon Group Full time

    Join Us at Bendon GroupWe're a collaborative and innovative marketing team that values fresh ideas and expertise. As a CRM & Loyalty Manager, you'll have the opportunity to shape our CRM & loyalty strategy at a pivotal time of transformation.This role demands a unique blend of creativity, analytical skills, and customer-centric thinking. You'll be...