Ocean Export Agent
7 days ago
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
Job Summary: Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Responsibilities
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operational system.
- Track and trace Ocean Export files and reporting.
- Use Global Ocean Export Monitor on a daily basis.
- Ensure documents are timely sent and shipping notices communicated to overseas and customers.
- Ensure accurate and timely client and vendor billing & payments.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintaining good relationships with suppliers (ocean carriers, trucking companies, and others involved).
- Meet compliance at all times with internal and external regulations in accordance with government regulations.
- Understand department process flow, and look for best practices to improve operational efficiency and productivity.
- Ensure all customer standard operating procedures are in place and updated in Customer SOP.
- Meet KPI standards in accordance with the Company's procedures.
- Oversee communications, providing timely responses to emails and requests (internal and external) – within 24 hours.
- Escalate problems to management when necessary.
- Promote compliance by diligently following all company policies and regulations and performing tasks with outstanding integrity and pride.
- Meet company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Education and Experience:
- 6 months to 1 year related experience and/or training preferred but not required; or equivalent combination of education and experience.
- A good understanding of Expeditors' products and services.
- Understanding of ocean documentation process is a MUST.
- Hazardous Materials certification (preferred).
- Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
- Proactive, strong organization & negotiation skills.
- Good Microsoft Office and computer skills.
- Fluent in English.
- Positive and willing to help attitude.
- Medical insurance.
- Employee Stock Purchase Plan.
- Training and personnel development plan.
- Great career growth.
-
Ocean Export Specialist
5 days ago
Auckland, Auckland, New Zealand Expeditors Full timeAbout ExpeditorsExpeditors is a Fortune 500 company that employs over 15,000 professionals across six continents. Our global network spans more than 300 locations worldwide.We provide customized solutions and integrated information systems to satisfy the increasingly sophisticated needs of international trade.Job DescriptionAs an Ocean Export Agent, your...
-
Ocean Export Specialist
22 hours ago
Auckland, Auckland, New Zealand Expeditors Full timeAbout UsExpeditors is a Fortune 500 company that employs over 15,000 trained professionals across six continents. Our team provides customized solutions and seamless information systems to satisfy the needs of international trade.Job DescriptionWe are seeking a highly organized and proactive Ocean Export Specialist to join our team. As an Ocean Export...
-
Ocean Freight Coordinator
7 days ago
Auckland, Auckland, New Zealand Expeditors Full timeJob DescriptionAs a seasoned professional in the Ocean Export Department, you will be responsible for ensuring timely and accurate movement of freight and information.Responsibilities:Manage the smooth flow of freight processes to meet customer expectations.Enter data accurately and efficiently into our operational system.Track and monitor Ocean Export files...
-
Auckland Export Customer Care
2 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeTeam Recruitment is seeking an experienced customer care specialist to join our team in Auckland. As the successful candidate, you will have at least 3-5 years of import and export airfreight experience, with a strong passion for delivering customer excellence.Your key responsibilities will include:Providing exceptional customer service and ensuring...
-
Global Logistics Associate
14 hours ago
Auckland, Auckland, New Zealand Expeditors Full timeAbout ExpeditorsExpeditors is a global leader in logistics and transportation services. We provide customized solutions to meet the needs of international trade, including air and ocean freight, customs brokerage, and more.Job SummaryThe Ocean Export Specialist is responsible for ensuring the timely and accurate movement of freight and information within the...
-
Freight Movement Coordinator
18 hours ago
Auckland, Auckland, New Zealand Expeditors Full timeOur MissionAt Expeditors, we're dedicated to providing customized solutions and seamless information systems to satisfy the needs of international trade. As an Ocean Export Specialist, you'll play a vital role in ensuring the timely and accurate movement of freight and information.Key ResponsibilitiesD eliver exceptional customer service while arranging...
-
Global Trade Coordinator
5 days ago
Auckland, Auckland, New Zealand Expeditors Full timeAbout the RoleIn this role, you will be part of a dynamic team that works together to deliver exceptional service and support to our customers. Your responsibilities will include ensuring accurate and timely data entry, tracking ocean export files and reporting, and interacting with customers to arrange international shipments. You will also be responsible...
-
Freight Forwarding Team Lead
6 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeTeam Recruitment is seeking an experienced Freight Forwarding Team Lead to oversee and improve our end-to-end forwarding operations. This leadership opportunity covers managing day-to-day logistics, supervising a team of customer service agents, and delivering exceptional service.About the Role:We are looking for someone with strong communication skills,...
-
Customs Brokerage Agent
5 days ago
Auckland, Auckland, New Zealand Expeditors Full timeCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderAs a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents.Expeditors satisfies the increasingly sophisticated needs of international trade...
-
Customs Enforcement Agent
2 days ago
Auckland, Auckland, New Zealand NZ Customs Full timeJob DescriptionAs a Customs Officer in deployment, you'll conduct inspections, examinations, and audits to ensure compliance with Customs laws and regulations, and prevent the illegal import or export of goods. You'll screen passengers and cargo for the detection of prohibited items, such as drugs and objectionable material, security threats to New Zealand,...
-
Freight Forwarding Professional
5 days ago
Auckland, Auckland, New Zealand Expeditors Full timeAbout UsAt Expeditors, we're not just in the shipping business - we're in the information business. As a leader in international logistics, we strive to deliver customized solutions and seamless information systems to our customers. Our team is comprised of trained professionals who are dedicated to providing exceptional service and support.Job SummaryThis...
-
Customer Services And Operations Supervisor
6 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeAn exciting opportunity for a customer service & operations supervisor or an experienced customer service agent/operator looking to take the next step in their career.Working for a well-established, 100% New Zealand-owned freight forwarder in a leadership opportunity that covers end to end forwarding.You would be tasked with overseeing and improving a...
-
Customs Brokerage Agent
6 days ago
Auckland, Auckland, New Zealand Expeditors Full timeCompany Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderAs a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade...
-
Logistics Customer Service Specialist
2 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeWe are seeking an experienced customer care specialist to join our team in Auckland, responsible for managing a key aerospace client. As the successful candidate, you will have at least 3-5 years of import and export airfreight experience, with a strong passion for delivering customer excellence.Your main responsibilities will include:Providing exceptional...
-
Air Freight Account Manager
2 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeAs a customer care specialist with Team Recruitment, you will be responsible for managing a large aerospace client in Auckland. With at least 3-5 years of import and export airfreight experience, you will provide exceptional customer service and ensure customer-specific KPIs are met.Your key tasks and responsibilities include:Delivering exceptional customer...
-
Customer Experience Air Logistics
2 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeWe are looking for an experienced customer care specialist to join our team in Auckland, responsible for managing a key aerospace client. The ideal candidate will have at least 3-5 years of import and export airfreight experience, with a strong passion for delivering customer excellence.Your main responsibilities will include:Providing exceptional customer...
-
Air Logistics Customer Care Specialist
2 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeWe are looking for an experienced Auckland based Customer Care Specialist to join a Customer Care Team, responsible for managing a large Aerospace client.Reporting to the National Customer Care Manager, you will be a key contact for this complex, yet rewarding, key account. As the successful candidate, you will have at least 3-5 years import and export...
-
Freight Operations Manager
6 days ago
Auckland, Auckland, New Zealand Team Recruitment Full timeAbout Us: Team Recruitment is a well-established, 100% New Zealand-owned freight forwarder committed to providing top-notch customer experiences. We value our team members and offer opportunities for career growth and development.We are currently seeking an experienced Customer Service and Logistics Supervisor to oversee and improve our end-to-end customer...
-
Equipment Logistics Coordinator
7 days ago
Auckland, Auckland, New Zealand Trane Technologies Full timeJob OverviewWe are seeking a highly organized and detail-oriented individual to join our team as an Equipment Logistics Coordinator. In this role, you will be responsible for managing the stock and equipment quality control checks for our New Zealand business.Key ResponsibilitiesEnsure parts/equipment under inventory are properly organised, accurately...
-
Export Sea Freight Operator
1 week ago
Auckland City, New Zealand Team Recruitment Full time**About the Company** This an established global company offering enhanced services and making waves within the freight forwarding industry! **What's involved**: This export seafreight role will include liaising with customers, billing queries, coordinating export FAK and FCL containers from beginning to end including processing invoices and liaising with...
-
Export Sea Freight Operator
3 weeks ago
Auckland City, New Zealand Team Recruitment Full time**About the Company** This an established global company offering enhanced services and making waves within the freight forwarding industry! **What's involved**: This export seafreight role will include liaising with customers, billing queries, coordinating export FAK and FCL containers from beginning to end including processing invoices and liaising with...
-
Air Freight Export Operator
2 weeks ago
Auckland City, New Zealand DB Schenker Full timeAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are **Here to...
-
Customs Support Agent
5 hours ago
Auckland City, New Zealand Fliway Group Full time**09th December, 2024**: Our Story: Welcome to Fliway, a dynamic powerhouse in the world of logistics! As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for businesses and homes alike....
-
Freight Forwarder
2 weeks ago
Auckland City, New Zealand DSV Full time**DSV Air & Sea is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international...
-
Night Guest Service Agent
2 weeks ago
Auckland City, New Zealand Minor International Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Night Guest Service Agent
2 weeks ago
Auckland City, New Zealand Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
3 weeks ago
Auckland City, New Zealand Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
1 week ago
Auckland City, New Zealand Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Night Guest Service Agent
2 weeks ago
Auckland City, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Client Operations Manager
2 weeks ago
Auckland City, New Zealand Team Recruitment Full time**About The Company** Based in Auckland City, this is a modern, progressive international freight forwarder, covering air, sea and land transport. **About the Role **:Managing a portfolio of key clients operationally as well forging strong relationships. The majority of the role is import focused but also has an export component. **Duties include**: -...
-
Product Manager
2 weeks ago
Auckland City, New Zealand Graham Consulting Full timeDB Schenker - leading global logistics provider - Air Freight - Mangere Location DB Schenker are a leading, global company who provide innovative supply chain solutions across the world through land transport, air and ocean freight, as well as offering contract logistics and supply chain management. DB Schenker is looking for a motivated individual to...
-
Senior Logistics
2 weeks ago
Auckland City, New Zealand ZIM Full timeZIM is growing the New Zealand team, do not miss the chance and come onboard the global top 10 shipping companies! **Key responsibilities** - Support business unit by supplying adequate equipment without shortage by cost-effective repairs and assignment/ evacuation of costly containers in surplus areas. Ensure approvals are actioned in a timely manner. -...
-
Customer Service
5 hours ago
Auckland City, New Zealand Fliway Group Full time**09th December, 2024**: Our Story: Welcome to Fliway, a dynamic powerhouse in the world of transport and logistics! As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated transport and logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for...
-
Logistics Coordinator
2 weeks ago
Auckland City, New Zealand ZIM Full time**We are always looking to grow our teams with talented people! Join our amaZing team NOW!** **Key Responsibilities** - Support business unit by supplying adequate equipment without shortage, repair cheapest options first and vacuate the surplus, more expensive equipment to deficit locations that need the equipment - Improve the cargo mapping for over /...
-
Logistics Coordinator
5 hours ago
Auckland City, New Zealand ZIM Full time**We are always looking to grow our teams with talented people! Join our expanding team NOW!** **Key Responsibilities** - Support business unit by supplying adequate equipment without shortage, repair cheapest options first and evacuate the surplus, more expensive equipment to deficit locations that need the equipment - Improve the cargo mapping for over...
-
Service Delivery Support
2 weeks ago
Auckland City, New Zealand NZ Post Full timeService Delivery Support l Permanent Part-Time | Waiheke Island - Start early finish early! - $24.00 per hour paid fortnightly - Monday to Friday: 8am-12pm New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally. We work hard as a team, where getting to know your colleagues...
-
Warehouse Administrator
3 weeks ago
Auckland City, New Zealand NZ Post Full timeWarehouse Administrator | Permanent Full Time | Auckland Airport - $26.85 per hour - Auckland Airport Location New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customer needs both physically and digitally. We are charting a course towards a big future - we choose to be bold - and nothing will get in the way...
-
Area Sales Manager Auckland
5 hours ago
Auckland City, New Zealand Portwest Full time**JOB SUMMARY**: As the Area Sales Manager for Auckland, you will bring your P.P.E and/or workwear experience to sell Portwest products to distributors reporting into the Regional Sales Manager. We have had extensive growth over the past number of years, and we are looking for you to join to continue this growth trajectory. **KEY RESPONSIBILITIES** As the...
-
Operations Coordinator
3 weeks ago
Auckland City, New Zealand AmerisourceBergen Full time**What you will be doing**: **We are seeking a full-time Operations Coordinator to join our NZ team!** **Key Duties & Responsibilities**: - Data processing job orders and organising collection and delivery of customer shipments - Liaising with customers, agents, carriers and other World Courier offices - Preparing and executing customer shipments for air...