Air Freight Export Operator
4 weeks ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are **Here to move.**
**The Role**
We are seeking an **Air Freight Export Operator** to join our friendly **Auckland** team.
The purpose of the role is to provide an efficient and proactive Export service to all customers, overseas partners and related service providers for all aspects of Export operations with exceptional customer service.
Departmental/Operational Key Responsibilities may include:
- Receives bookings from client of air freight export shipments
- Books shipments with airlines
- Creates all relative documentation and invoices client with charges relating to export shipments
- Arranges collection of cargo from client and delivery to airline handling agents
- Arranges the necessary Export Customs clearance in accordance with NZ Customs regulations
- Invoicing and posting of costs on individual file level and ensure ongoing profitability
- Prepares export quotes as required
- Ensures all aspects of accreditation and compliance are maintained and met e.g. Aviation Security, MPI, NZ Customs, DB Schenker Global policies
- Any other additional duties as may be directed from time to time by the Operations Manager or Management
**Previous experience/ Qualifications / Certifications / Licenses preferred**:
- Sound knowledge of Freight Forwarding
- Able to multitask, reprioritise, be proactive and deal with conflicting issues
- Ability to remain calm and professional under pressure
- Strong customer focus with exceptional customer service skills, professional and competent dealing with internal and external clients at all levels
- Excellent verbal and written communication skills
- Ability to work as part of a team and autonomously
- High level of confidentiality, trust, loyalty, and discretion
- Exceptional organisational skills along with attention to detail, ability to maintain high level of accuracy in all work areas and delivery within deadlines
- Demonstrates and ability to work flexible hours (outside of standard working hours) if required by clients
**Benefits**:
- 4062714
- 4062716
Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.
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