Senior Risk Advisor

4 weeks ago

Wellington, Wellington, New Zealand Marsh Full time

Marsh is seeking candidates for the following position based in our Wellington office:

Senior Risk Advisor

What can you expect?

As a Senior Risk Advisor you will manage a portfolio of accounts, ensuring high quality customer service is provided at all times which may include the self-servicing of small to mid-sized client accounts under supervision of Client Executives. Additionally, you will assist Client Executives in all aspects of client service, including face-to-face client contact, administration, technical support and business development.

This role is client-facing and provides and opportunity to further strengthen insurance knowledge and client servicing skills.

What is in it for you?

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague." We offer following benefits to our employees so they feel valued each day at work:-

  • Leading training and development program
  • Flex @ Marsh
  • Professional environment where your career path really matters and is supported in our global organization
  • Great team environment with energetic and supportive colleagues
  • Flexible working arrangements.

We will count on you to:

  • Assist Client Executives with the preparation, management, implementation and achievement of business plans and goals.
  • Develop and maintain effective long-term relationships with key client decision makers an frequently monitor political, management and other changes within the client organisations to preserve and protect the Company's relationship with the client.
  • Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
  • Implement successful account retention and defence strategies.
  • Maintain awareness of all large and potentially complicated claim related matters and assist in the negotiation of equitable claim settlements on behalf of clients.
  • Possess a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments.
  • Maintain ultimate responsibility for the timely and accurate production, processing and delivery of client related administration and documentation.

What you need to have:

  • Previous experience within the Insurance industry – broking or underwriting experience
  • Willingness to achieve and maintain Level 5 (Financial Advice) competency.
  • Possess good working knowledge of all aspects of Insurance and other relevant legislation

What makes you stand out:

  • Corporate broking/insurance experience
  • Insurance qualifications (ANZIIF or similar)

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace , and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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