Senior Supply Chain Specialist

2 weeks ago

Hamilton, Waikato, New Zealand Tetra Pak Full time

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet.

By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

Job Summary:

  • Drive Order Management and Design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities

What you will do:

  • As a Supply Chain Specialist, you will:
  • Manage the Supply Chain of your assigned account/s to ensure the delivery of the expected service level and customer experience
  • Continuously review and improve your customers Supply Chain process to advance their overall business
  • Ensure timely communication and feedback to customers on all issues affecting / impacting their business from a supply chain perspective
  • Liaise with customers stakeholders to ensure projects and deliveries are carried out in a timely manner
  • Liaise with internal Key Account teams and other internal stakeholders managing feedback regarding supply chain issues
  • Build solid intra company relationships locally and overseas
  • Effectively manage projects for new and amended SKU for customers to ensure best possible print results
  • Manage S&OP involvement to secure good forecasting
  • Customer inventory management to enhance customer experience for your assigned account/s
  • Proactive participate in Key Account teams to ensure customer projects are successful
  • Manage Master data to secure correct order management in SAP to ensure correct designs are ordered and delivered

We believe you have:

We believe you have:

  • At least 2 years' experience in Supply Chain, S&OP process, planning and/or distribution logistics, or in an operational role that is customer facing.
  • The ability to work independently and under pressure
  • Superior customer service skills
  • A proactive approach and are willing to go the extra mile.
  • High attention to detail
  • Internal and external stakeholder management skills
  • Experience using SAP in managing invoices & Purchase Orders.
  • Strong Excel and spreadsheet knowledge
  • Excellent written and verbal communication skills.
  • Self
- motivation, and are a resourceful, enthusiastic, & positive team player

  • Tertiary qualifications related to planning/logistics/business, which will be highly regarded.
  • A willingness to travel on a quarterly basis to Customer sites as required.
  • A natural ability to build strong internal and external relationships, with the ability to effectively handle customer complaints and claims in a timely manner.
  • The ability to work under pressure & to meet deadlines as needed.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** 16 February 2023

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