Senior End User Technology Engineer

2 weeks ago


Wellington, Wellington, New Zealand New Zealand Government Full time
Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives.

With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build Aotearoa's future.

Our People, Governance and Capability group:

The People, Governance and Capability group focuses on ensuring that Kāinga Ora is a great place to work and that our people have the processes, technology and other support they need to be successful.

The People, Governance and Capability group supports our decision making and regulatory compliance, leads our approaches to risk management as well as health, safety and security, organisational change and continuous improvement.


Ngā mahi - What you'll do:

The Senior End User Technology Engineer provides level 2 customer support for the Technology hardware and software provided by Kāinga Ora.

The Senior End User Technology Engineer also provides technical leadership and mentoring for End User Technology Engineers.
The role requires advanced technical knowledge and technical troubleshooting skills along with some knowledge of how systems are integrated.
This role may also be required to act as Team Leader - End User Technology when necessary.

Ngā pūmanawatanga ōu - What you'll need:
To be successful in this role the Senior End User Technology Engineer will have:

  • ITIL Foundation certificate
  • Significant experience working in a hardware and software support capacity
  • Relevant Microsoft certification
  • Advanced understanding of Antivirus management
  • Demonstrated excellent written, verbal communication and customer support skills
  • Non Windows workspace OS experience would be an advantage
  • This position will require some work outside normal business hours.

Tūhono mai - Join us:

Applications close on 5 July 2023.

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