End User Services

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Come and be the expert while developing your career

  • Permanent fulltime position
  • Competitive base salary + additional benefits
  • Excellent exposure to project work whilst upholding some BAU functions


If there is one thing that we pride ourselves on above all else is our people, who are literally world-class.

To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service.

As a core function of this support is the ICT team comprised of many different business units and experienced people.

Te tĪma - The team
In case you were wondering, this position has come about by an internal promotion. To be really transparent, this team is all about providing opportunities for growth and development. You'll work really closely with your fellow EUS engineers and the Infrastructure Architect.

That's where this position comes to life as they are always motivated to share and openly discuss different ways of developing scalable solutions, effective troubleshooting and how to effectively engage with the customer or end user.

As you'll know, work can be all encompassing sometimes so when amazing work takes place, they celebrate success shout-outs in team meetings and at the monthly team lunch.

We're on a celebration journey, we'd love you to be involved.

Mō te tūnga - About the role:
To put this simply, most engineering positions like this are relatively similar however this is where the similarity stops.

To be amazing in this position you'll need to be a SCCM and Windows 10 SOE expert with a smattering of other skills (but don't worry as you'll have loads of opportunities to upskill).

It really comes down to who you'll be engaging with, that is, you'll be engaging with the movers and shakers of NZ's democracy as well as internal corporate colleagues (who are equally as cool).

As an EUS Engineer, you will be responsible for operational management and oversight of the enterprise desktop and mobile computing environments, including advanced level planning, testing and troubleshooting to aid in the development of the technical roadmap of the environment.

You will also be the Level 3 escalation point for the Service Desk and Desktop support teams.

Here's some other stuff you'll get involved with:

  • maintaining and monitoring SCCM backend environment (SOE, images, software packages, etc.) Create and maintain images for desktop/mobile computers. Developing and deploying software packages
- participating in the implementation of new technologies #projectstuff
- acting as a technical lead for enterprise level strategic projects, meeting milestone deadlines and completing project action items.

  • Used your extensive experience installing, troubleshooting and supporting Windows 10 operating systems, Microsoft Office, and other software in an enterprise environment
If you have some experience in the following would be awesome

  • Broad knowledge of Powershell scripting and automation.
  • Extensive experience in information technology supporting enterprise Windows desktop environment
Why work for Parliamentary Service?

  • The team is interesting and gearing up for the election in 2023 which will mean that you have time to join and be amongst one of the most exciting changes in a democratic environment
  • We offer a thorough induction, ongoing development and excellent working conditions
  • We offer a range of benefits including five weeks annual leave, access to an onsite gym and pool, learning and development opportunities and flexible working arrangements. Our everchanging environment we work in allows us to be part of the action at Parliament including attending question time, select committees and other key events
  • We actively represent our values of Accountability, Manaakitanga, Whanaungatanga, Integrity and Empowerment
The appointing base salary for this role is $86,941 to $95,989 per annum. Appointments will be based on skills, experience and relativity. (Remuneration band extends beyond the appointing salary range to account for tenure progression).
Applications close at midnight on Sunday, 26 February 2023.

The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles.

We welcome applicants from all walks of life and value the experience that your point of difference brings.

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