Frontline Station Support Officer

2 weeks ago

Hamilton, Waikato, New Zealand New Zealand Police Full time

Frontline Station Support Officer, it starts with you
-
Based in Te Awamutu:

-
Band C (Salary from $57,083):

-
Part-time, Permanent role:

-
JR4477934

About the role


Te Awamutu Police are looking for a motivated, and dynamic problem solver to fill a.5 Station Support Officer role based at Te Awamutu Police Station.

Station Support Officers are an integral part of the police team and your role will be to provide administrative support to frontline police officers, exhibit management, data entry, the use of police computer systems and providing quality customer service at the station public counter.

The role of Station Support Officer is to provide customer service for our Front Counter based in Te Awamutu.

Every day you will be dealing with challenging situations which will need to be approached with professionalism, respect, empathy and in a positive manner.

You will be welcoming customers into the station and ensuring their enquiries are understood and handled appropriately.


The role requires someone with excellent customer focus, be part of a high performing team, attention to detail with a can-do attitude.


The role of a Station support Officer provides operational and administrational support to Police which includes but is not limited to, front counter customer service, data entry, use of Police systems, typing, Court file preparation and file management.


Key Accountabilities:

  • The ability to deal with challenging individuals in a customer services environment
  • Outstanding customer service skills and the ability to work hard in a team environment
  • Prioritise workflow
  • Manage time effectively to complete multiple files and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to Problemsolve, work under pressure, and manage competing demands.

What you'll bring


Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe.

Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.


  • The successful applicant will be required to undergo a full reference and security check prior to any offer of employment being made


This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".


We will ask you questions based on "How we will deliver Our Business - Core Competencies" and the appropriate role level, i.e.

Individual Contributor.

For more information on Our Core Competencies, please copy and paste this URL:

To view the position description for this role please copy and paste this link into a new browser:

About us
Our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

Working Flexibly
Your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the business.

How to apply

If you have any questions about this vacancy, please contact
**Applications close Thursday 23rd February 2023.

  • Information Evening

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Information Eveing (Kai and Korero) for Tongariro PrisonInterested in a frontline career with us at Tongariro Prison?Our frontline team spend much of their time working with offenders and can have a huge impact on influencing change through their day-to-day interaction.By being great role models and looking for ways to engage positively, our whānau can...

  • Centre manager

    2 weeks ago

    Hamilton, Waikato, New Zealand Tamariki Station Ltd Full time

    We are on the hunt for a new centre manager. We have been open for coming up 10 years and have established a strong presence in our community. We are looking for someone who has experience in supporting and role modelling best teaching practices and can encourage a great centre culture. We have real grass in our playgrounds so a passion for mud and outside...

  • File Management Support Officer 3

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Police Full time

    Are you looking for an exciting new challenge in 2023?We are looking for File Management Support Officers (FMSO) to join our team and play their part in keeping New Zealander's safe.- Based at Waikato (Hamilton Central Police Station):- Permanent/Full time Shift Work*:- Remuneration $ 57,083:- Attractive Shift Work Incentives:- X2 Positions available:- No...

  • File Management Support Officer 3

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Custody Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Police Full time

    Custody Officer, HamiltonBased at Hamilton Police StationBand EPolice EmployeePermanentNAVJR4809630E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.Stand at the stern of the canoe and feel the spray of the future biting at your faceMō te tūnga | About the roleNew Zealand Police are committed towards ensuring New Zealand is the safest country...

  • Continuous Improvement Analyst

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Police Full time

    Continuous Improvement Analyst, it starts with you- Based at Hamilton Central Police Station:- From $67,873:- Permanent, fulltime:- JR About the roleAre you a bit of an excel guru that can translate complex performance data into clear, concise information that decision makers can act on? Then we are looking for youAs the Continuous Improvement Analyst you'll...

  • Custody Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Continuous Improvement Analyst

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Custody Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Service Desk Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand Waipā District Council Full time

    Service Desk Officer - Help Desk/IT Support IT experience desirable but not essential Permanent fulltime role within Local Government Te Awamutu based but rostered to provide support in CambridgeThe Waipā District is a vibrant and highly developed area with an excellent central location. The district has a growing reputation as the 'Home of Champions' -...

  • Payroll Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand Livestock Improvement Corporation Full time

    At a glance:Ref: 46506 | Hamilton (Newstead) | Payroll | Entry, Graduate, Experienced | Permanent, Full Time |:LIC have been providing innovative farming solutions for over 100 years, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. We play a key role in driving economic growth in NZ, through our world-renowned genetics...

  • Corrections Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Join our Frontline Team Great work stories Dynamic and ever changing work environment Opportunity to make a difference in peoples livesAbout you. Are passionate about helping others Who want to work in a front facing role with offenders Are good role models within their community Understand and demonstrate Ara Poutama Aotearoa values Whanau, Kaitiaki,...

  • Customer Service Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Hamilton office.He aha te mahi? - What is the role?The Customer Service Officer is a fast-paced, frontline role which is vital to our...

  • Customer Service Officers

    2 weeks ago

    Hamilton, Waikato, New Zealand Inland Revenue Department - New Zealand Full time

    He aha te mahi? | What is the role?The Customer Service Officer role is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you'll...

  • Support Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIEMBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.Discover a career with purpose at MBIE Be part of a collegial, innovative, and forwardthinking team Are you a proactive individual who thrives on being busy and enjoys being part of a...

  • Business Support Manager

    2 weeks ago

    Hamilton, Waikato, New Zealand Ministry of Education NZ Full time

    Business Support Manager Permanent, Fulltime Kirikiriroa, Hamilton Salary band $80,695 to $100,86 He mea __tārai __e mātou te __mātauranga__ kia__ rangatira__ ai, kia __mana taurite__ ai ōna __huanga_ We work to __shape__ an __education__ system that delivers __equitable__ and __excellent outcomes_Our organisation is made up of talented and committed...

  • Corrections Officer

    2 weeks ago

    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Join our Frontline Team Great work stories Dynamic and ever changing work environment Opportunity to make a difference in peoples livesAbout you. Are passionate about helping others Who want to work in a front facing role with offenders Are good role models within their community Understand and demonstrate Ara Poutama Aotearoa values Whanau, Kaitiaki,...

  • Associate Charge Nurse

    2 weeks ago

    Hamilton, Waikato, New Zealand Frontline Recruitment Full time

    Oversee, manage and lead a small team of RN's in the theatre dept. at a large organisation. Full time, Mon-Fri only for better work/life balance.Step into this senior leadership role with this large, private hospital in a general surgical capacity. Lead, mentor and support whilst providing hands on theatre assistance when required.About the roleBenefits:...

  • Store Manager

    2 weeks ago

    Hamilton, Waikato, New Zealand Frontline Recruitment Full time

    We are looking for an individual with a proven track record of success in retail management, who is passionate about developing people and creating an exceptional customer experience. You will have the opportunity to work with a dynamic and dedicated team of professionals and be part of a brand that is constantly evolving and growing.The ROLEAs the Store...

  • Aged Care Nurse

    2 weeks ago

    Hamilton, Waikato, New Zealand Frontline Recruitment Full time

    Join a dynamic team of health care professionals dedicated to providing a high level of support to families and residents.About the CompanyWe are excited to be partnering with one of New Zealand's premier age care facilities. With over 50 years' experience in providing residential aged care services, this industry leading business is committed to developing...