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Sales Executive
2 weeks ago
Account & Relationship Management (Sales)
At Urgent Couriers Ltd we are trailblazers who are not afraid to do things differently. This attitude has earned Urgent Couriers recognition as a leader in our industry and is why we have been delighting our customers with exceptional service since 1989. As a privately held company owned by Steve Bonnici and his family, we strongly emphasise our core values, which guide everything we do.
- Delight the Customer
- Happy People
- All Hands on the Wheel
- Embrace Technology & Welcome Innovation
- See Mistakes as Opportunities
- Less Rubber on the Road
Job Purpose:
As a Sales Executive at Urgent Couriers, you will be responsible for dealing with customer requests for support, training or general problem solving. You will be expected to deal directly with our clients to build strong relationships with them and help to further develop our partnerships. The role involves working closely with the Sales Manager and Senior Account Managers to maintain and grow existing key accounts as well as winning new business.
Key Responsibilities:
- Support existing clients with inbound requests
- Contact clients for feedback on our services and to look for growth opportunities within their accounts
- Support the sales team with preparation of tenders, proposals and presentations for new business opportunities
- Support the sales team with maintenance and creation of service level documents and standard operating procedures for new and existing clients
- Be an expert in set up and support for onboarding new clients in Urgent Courier's software
About You
To be successful in this role you must have:
- A positive attitude and a willingness to grow and learn
- Be a team player who connects with the values of our business
- Have excellent communication and organisational skills
- Be confident to learn and embrace new technologies
- Have a strong sense of initiative and resilience to thrive in a fast paced environment
If you are an organised, proactive individual with a passion for customer service and a keen desire to learn, we encourage you to apply for this exciting opportunity at Urgent Couriers. Join us and contribute to our mission of delighting customers and supporting our team's growth
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
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