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Customer Service Administrator

4 months ago

Manukau, Auckland, New Zealand Madison Recruitment Full time
Are you a enthusiastic, professional individual with a positive attitude wanting to use your Customer Service and Administration skills whilst enjoying one of the best views in the city? We have a fantastic opportunity to work with one of Auckland's most sustainable organisations at the heart of the boating in this city

  • Waterfront location with free onsite parking
  • ASAP start
  • A permanent fulltime role, working 40 hours
  • Monday to Friday
- $ $60 000 per annum

The role:

Developing lasting relationships with short and long-term yachting and boating customers, you'll answer enquiries and process bookings.

Administrative tasks will include, but are not limited to:

  • Ensuring compliance is kept up to date and accurately stored in the system
  • Following up with outdated or missing information
  • Creating and organising bookings for berths
  • Taking payments and settling accounts
  • Liaising with security and problem solving

About you:

With previous experience in a customer facing role, either phone based or front facing, you will be confident liaising with a range of customers

You will be:

  • Excellent with customers, including over the phone
  • Previous administrative or customer service experience
  • Excellent written & verbal communication skills
  • Resilient with a friendly and positive work attitude
  • Tech savvy and able to pick up new systems