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Medical Receptionist
2 weeks ago
About the Role:
Seeking an experienced Medical Receptionist to join our clients team. Their facility is equipped with the latest technology, providing top-notch services to patients, staff, and specialists. As a Medical Receptionist, you will create a welcoming atmosphere and ensure a smooth experience for all visitors.
Key Responsibilities:
You will greet patients, visitors, and staff, keeping the reception area clean and organised. You will answer and direct phone calls promptly, providing accurate information and assistance. Your duties include registering and checking in patients, verifying insurance details, and scheduling appointments using their electronic system. You will maintain accurate and confidential patient records and assist with administrative forms.
Exceptional customer service is essential. You will address inquiries, resolve issues, and anticipate patient needs. You will also collaborate with various departments to ensure smooth communication and coordination, using computer systems to manage patient information and troubleshoot basic technical issues.
About You:
We seek a confident individual with a positive attitude and a passion for service. The ideal candidate will have a professional demeanor, strong organisational skills, and the ability to work both independently and as part of a team. A commitment to exceptional customer service and enhancing patient experiences is essential.
- Previous experience in medical reception or administrative roles - essential
- Experience with IT software in a medical setting.
- Strong organizational skills and attention to detail.
- Knowledge of medical terminology and the healthcare process.
- Proficiency in data entry and documentation.
- Excellent communication and interpersonal skills.
- Ability to work independently.
If you have the right skills and experience please apply online with a current CV.
Applicants must be a New Zealand Citizen or hold a valid New Zealand work visa or residency to apply.
"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."
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