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National Correspondence Coordinator

3 months ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Opportunity to use your strong coordination and communication skills

  • Wellington or Palmerston North based
  • Permanent full time role
About us | Ko wai mātou At Waka Kotahi NZ Transport Agency, it all starts with our people.

The organisation's performance and success depend on the people who choose to make this a great place to work and make a difference for Aotearoa.

Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years' time.

Ministerial Services works with other Waka Kotahi business units to meet the organisation's ministerial servicing and legislative requirements.

We are the key interface between the Minister of Transport and Associate Ministers, members of the public and other government organisations, responsible for maintaining Waka Kotahi's reputation by ensuring that work is of the highest quality, within the required timeframes and meets the needs of our customers.

We are the experts in providing advice and support to the wider organisation on machinery of government and parliamentary processes.

Click here to view the position description.
The opportunity | Te Whiwhinga mahi

As our National Correspondence Coordinator, you will work with other Coordinators jointly having responsibility for managing all incoming/outgoing correspondence as per Waka Kotahi standards, across the business groups.

This includes managing all requests for information from Ministers and members of the public.

You will commission this work across Waka Kotahi ensuring that the correct business groups are assigned the work with all key deadlines clearly outlined, this is a critical role within the Ministerial Services team.

Using the team's digital workflow tools and processes, you will record and manage the flow of official correspondence between Waka Kotahi and the office of the Minister of Transport and ensure that good working relationships across Waka Kotahi and the Minister's office are maintained.

About you | Ko wai koe We are seeking a motivated individual who can deliver to a high standard under pressure, work well individually, and as part of a team.

You will be naturally resilient and agile, you remain composed in all situations and environments.

You display excellent relationship management skills and you won't be afraid to challenge the status quo and will freely share your ideas on how we can improve our processes.

To be successful in this role you will have:

  • Fast and accurate data entry skills
  • Strong attention to detail ensuring all tasks are completed to the highest standard
  • Excellent organisational skills, including prioritisation skills and proven ability to meet deadlines
  • Excellent interpersonal skills and be able to establish and maintain key relationships
  • Ability to work both with mínimal supervision and as part of a team
  • Excellent communication skills including plain English writing skills
  • A proven record of being able to work under pressure
  • Experience with document management systems and proficiency in various Office products
  • Experience in the public sector and knowledge of machinery of Government processes and standards in relation to official correspondence would be beneficial.

Rā Katinga | Applications close:

22 January 2023

To be considered for this position you must have a legal right to live and work in New Zealand.
Waka Kotahi is an equal opportunity employer (EOE).

We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.