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Area Manager

4 months ago

Auckland CBD, New Zealand Nandos Full time
You may know us as the home of PERi-PERi chicken, but we're a people-first, chicken-second kind of place.

At Nando's you'll be part of a diverse and inclusive workplace where you're encouraged to bring your whole self to work.


We make sure our teams have a great time at work, but we're still serious about serving fresh, delicious food and developing our Nandocas (that's what we call our staff).

Pride, Passion, Courage, Integrity and most of all, Family are the values we live by at Nando's. If these values inspire you, then you've come to the right place

The Role


Reporting to the NZ Regional General Manager (RGM), this unique role forms part of the regional leadership team and is critical in the delivery of our strategy.

As continuous improvement is an important part of Nando's you will be an exceptional change advocate ensuring the customer is front of mind in everything that you do.

The Area Manager (AM) will support, lead and develop company restaurant Patraos, Assistant Patraos, Shift Supervisors and Nandocas (Employees) to create positive work experiences and engage their customers and meet the Area and Business objectives.


Duties- Drive Nandoca engagement through positive leadership and modelling of the Nando's Values and the Life and Soul.- Coach, mentor and influence Restaurant Managers to deliver strong operational standards, improved sales performance and enhanced restaurant experience- Work with RGM to ensure that the correct procedures are used and/or developed to support strong performers and manage poor performers- Work with restaurant teams to integrate safety processes in restaurant so that safety is always top of mind- Align restaurant operation with business goals and strategy to attract more customers into restaurants- Effectively manage any restaurant issues including operations, human resources, marketing and/or supply chain purchasing within the area- Take a proactive approach to managing costs in the area by identifying and capitalising on opportunities to improve profitability.

What You'll Bring- Minimum 3 years' experience as a Restaurant Manager/Manager with On or Above Target results- Self-motivated individual with initiative and attention to detail- Demonstrated ability to identify/develop talent, lead, inspire and implement change at all levels- Strong knowledge of multi-site operations and customer service- Track record in aligning and developing engaged, motivated and empowered teams that are customer focused

Enough about you, what about us?

Nando's is a purpose-led business.

Our global purpose is Changing Lives, Together which at its core, means we want to change the world around us by making a real difference to people's lives.

It gets us out of bed in the morning and it's why you'll find us doing good in our local communities, and in our heartland and birthplace, Southern Africa.

Whether it's lending a hand to Aussies in need, helping fight malaria across Southern Africa or supporting amazingly talented creatives, we're serious about making a real difference

We embrace inclusivity and opportunity for all. We're youthful, enthusiastic and optimistic about the future (and your future). We're proud of who we are and the products we make. Most importantly, we don't take ourselves too seriously. Now is probably a good time to also mention free Nando's is part of the gig

If you think you've got what it takes, then we want you to join our family - the opportunities are just as tasty as our famous PERi PERi

Nando's is an Equal Opportunity Employer who seek to ensure that people are employed, trained and promoted fairly. Nando's is committed to building a diverse and inclusive workplace. We want all our people to feel comfortable to bring their whole selves to work