Café Area Manager

6 months ago

North Shore City Auckland, New Zealand Mitre10 Full time

**Area Manager Cafes**

If you are a dynamic hospitality area manager who can drive sales, lead and develop your teams and deliver the very best in cafe offering using the country's largest cafe franchise, read on.

**Our organisation - Riviera Hardware Holdings & Granada Cafes**

Riviera Hardware Holdings started out in 2009 with a small local Mitre 10 store in Warkworth. The business has rapidly grown to be the largest group of stores within the Mitre 10 national network. In the Riviera & Granada portfolio are Mitre 10 MEGAs Albany, New Lynn, Warkworth, Whangaparaoa and Silverdale all of which boast Columbus Coffee shops. We also have a Distribution Centre, Riviera Imports and own our own Frame and Truss Manufacturing Plant.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

**About the job**

Working at Granada and partnering with Columbus Coffee offers a great opportunity to be part of a world-class café group. Columbus Coffee has over 70 stores in and around New Zealand and we are on the look-out for an exceptional person to oversee the delivery of the Columbus experience to all the customers in our 5 cafes. We offer a highly competitive salary and range of employee benefits including a vehicle and fuel card; This is a permanent, full-time opportunity in a highly driven and collaborative team that is almost fully remote, enabling you to manage the operations of five cafes.

**About the role**

As a Cafe Area Manager, you will play the pivotal role in overseeing the operations of our cafes located in and around Auckland. Your primary focus will be on strategic leadership, financial management, team development and culture, and operational excellence across our cafes. You'll need to exhibit strong self-sufficiency, independently managing tasks and decisions while maintaining a collaborative approach across all strategic and operational areas.

Reporting directly to the Chief People Officer, you'll leverage your strategic mindset and managerial prowess to drive the execution of operational plans, enhance customer service, and continuously improve cafe performance. Your keen business acumen will be essential in understanding industry dynamics, identifying opportunities for growth, and building lasting relationships with internal and external stakeholders. Ultimately, your leadership will be instrumental in ensuring our cafes achieve "best in class" status, delivering on commercial and financial targets while maximizing operational efficiency and profitability.

**What will you bring?**
- You would have a minimum of 5 years senior management experience within hospitality.
- You would have a sound understanding of general business principles.
- You would have a high level of financial acumen including forecasting and budgeting.
- You would have the ability to oversee projects, across multiple sites.
- You would have proven experience in implementing systems and processes.
- You would have the ability to build strong bonds with all stakeholders, customers, team and suppliers alike.

**In addition to the above, you will need**:

- You would need to be a natural strategist capable of translating strategic initiatives into operational execution.
- You would need to have exceptional communication and people skills.
- You would need to be highly organised, proactive and experienced with problem solving.

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