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Outbound Call Centre Agent
2 weeks ago
Based in Nashville; Tennessee, Technology Advice connect technology buyers in with the world's leading sellers of business technology, via a busy schedule of outbound sales calls. They pride themselves on helping technology buyers manage the complexity and risk of the buying process, facilitating successful connections between technology buyers and sellers.
Working remotely from your home office in Christchurch, you will be confident in objection handling and rebuttal strategies, pushing past the no' to drive calls forward. Being a trusted source of information for tech buyers, you will discover new sales opportunities in direct conversations with potential leads.
Hours of work:
This is a remote working position on a temporary basis, which will extend long term for the right candidates. You will be calling into America, so hours of work will be Tuesday - Saturday: 1am - 9am. This is a busy fast-paced phone role, so it is important that you have a dedicated quiet office space, as your main focus will be making calls.
Responsibilities:
- Performing business-to-business marketing efforts over the phone, identifying qualified leads for our clients
- Using customised phone scripts, articulating the technical and business benefits of our clients products and services
- Building rapport with potential leads to secure sales
- Developing and maintaining daily plans to maximise phone interaction time
- Analysing scripts, processes, and calls, looking for innovative solutions to ensure programmes are running efficiently
- Experience in a phone based lead generation, cold-calling, or fundraising role
- Confident in objection handling and rebuttal strategies
- Target driven, with the ability to persevere and push past the no' to achieve the end goal
- An energetic phone manner, someone who is able to quickly build rapport
- Experience working in a fast-paced environment, thriving on continuously pivoting strategies to drive business needs forward
In order to support the necessary systems to work remotely, the following minimum requirements for a laptop/desktop computer are required:
- Windows 10 Home, Windows 10 Pro, or Mac OS (Windows 10 Home S Mode and Chromebooks do not meet the requirements)
- Intel i3 processor or comparable
- 8GB of RAM
- 250GB of hard drive storage
- 1920 x 1080 Display Resolution
- You will be using Zoomphone for calls to Australia
- Fully remote role working from home, including regular catchups with the Christchurch team
- Excellent online training resource centre, including live support and regular coaching
- $25 per hour, with an immediate start available
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