Current jobs related to Contact Centre Representative - Christchurch, Canterbury - Christchurch

  • Contact Centre Solution Specialist

    5 days ago

    Christchurch, New Zealand Axsys Full time

    Hi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • Contact Centre Solution Specialist

    5 days ago

    Christchurch, New Zealand MYOB Full time

    Hi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • Contact Centre Advisor

    3 weeks ago

    Christchurch, New Zealand University of Canterbury Full time

    Te Ratonga Ākonga | Student Operations Located in Ōtautahi | Christchurch, Aotearoa | New Zealand - Part-time 20 hours per week - Shift hours: 5-hour shifts: 8am to 1pm; 1pm to 6pm (Monday to Friday) - Two fixed term positions (December 2025) - Kia hiwa rā, kia hiwa rā!_ - He hiahia, he pūkenga nōu ki te mahi a te _**_Contact Centre Advisor_**_? Nāia...

  • Customer Service Representatives

    4 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    **About the role**: - Be the first point of contact for the Council - Support the community with a wide variety of queries including rates bill queries, booking swimming lessons and arranging contractors to remove graffiti - Have a Customer Service background - Experience with multiple technology platforms - Customer-focused, able to think on their feet,...

  • Customer Service Representatives

    4 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    **About the role**: - Be the first point of contact for the Council - Support the community with a wide variety of queries including rates bill queries, booking swimming lessons and arranging contractors to remove graffiti - Have a Customer Service background within a large or complex organisation - Experience with multiple technology platforms -...

  • Labline Call Centre Representative's X 3

    4 months ago

    Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

    Are you passionate about providing exceptional service to clients while working in the healthcare industry? **Mō te tūnga | About the role** Canterbury Health Laboratories (CHL) is a busy diagnostic facility providing services to inpatients and outpatients at Te Whatu Ora Waitaha (Canterbury). You will be working for the largest medical laboratory within...

  • Labline Call Centre Representative's X 3

    4 months ago

    Christchurch, New Zealand New Zealand Government Full time

    Are you passionate about providing exceptional service to clients while working in the healthcare industry? Mō te tūnga | About the role Canterbury Health Laboratories (CHL) is a busy diagnostic facility providing services to inpatients and outpatients at Te Whatu Ora Waitaha (Canterbury). You will be working for the largest medical laboratory within Te...

  • Sales and Technical Representative

    4 months ago

    Christchurch, New Zealand Echelon Group Full time

    Christchurch- No close date- Recruiting NowSign In - Sales and Technical Representative- Prestige brand - Supportive and inclusive nature - Christchurch and greater Canterbury territory Resene Construction Systems have been at the forefront of designing and developing innovative plaster cladding systems, with a focus on what works best for New Zealander’s...

  • Customer Service Consultant, New Zealand Contact

    4 weeks ago

    Christchurch, New Zealand ANZ Banking Group Full time

    **Req ID**: 72827 **Department**: NZ Personal Banking Contact Centre **Division**: New Zealand **Location**: Christchurch Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...

  • Customer Service Representative

    3 months ago

    Christchurch, New Zealand Madison Recruitment Full time

    **About our Client**: Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative. **Role Overview**: **Key Responsibilities**: - Act as the first...

  • Entry-level Sales Representative

    3 months ago

    Christchurch, New Zealand Biome Full time

    Are you a motivated individual with a knack for sales? Do you enjoy interacting with people and building connections? Biome is seeking enthusiastic individuals to join our team as Entry-Level Sales Representatives! At Biome, we take pride in providing top-notch cleaning services to homeowners and businesses, and we're looking for dedicated individuals to...

  • Customer Services Representative

    6 days ago

    Christchurch, New Zealand Tait - Asia Pacific Full time

    **Customer S**ervice** Representative** **About the Opportunity** We are pleased to offer a new exciting, permanent position for individuals interested in joining our Tait Asia Pacific Team as a Customer Service Representative based out of Christchurch Office. This role is primarily responsible for providing high-quality customer service and interacts...

  • Medical Oncologist

    3 months ago

    Christchurch, New Zealand St George's Cancer Care Centre Full time

    St George's Cancer Care Centre is an innovative private centre offering high quality cancer care services based in Christchurch, New Zealand. We believe Christchurch is one of the great small cities of the world. It's known as the garden city, built around a huge and beautiful botanic gardens and public park. We have our own international airport, surf on...

  • Trade Representative

    4 months ago

    Christchurch, New Zealand Switched On Group Full time

    Our trade partners are the life blood of our business and if you are ready for the challenge, we are searching for a new Trade Services Representative to continue building our maintenance team resource. You will be tasked with ensuring that Switched On Housing has sufficient trade coverage across all trade types for our residential maintenance...

  • Principle Medical Physicist

    3 months ago

    Christchurch, New Zealand St George's Cancer Care Centre Full time

    Imagine working in a world class hospital implementing and working with cutting edge technology **St George's Cancer Care Centre is a private centre offering innovative and high quality cancer care services based in Christchurch, New Zealand.** It would be hard to find an easier city than Christchurch to live in. Situated in the centre of the east coast of...

  • Veterinary Training Centre Assistant

    6 months ago

    Christchurch, New Zealand VetPartners Full time

    **The VetPartners Veterinary Training Centres is looking for a casual training assistant to join our team!**: - ** Calling all Veterinary Practice Managers and Veterinary Nurses!**: - ** Christchurch based position** The Veterinary Training Centres, as part of VetPartners, are dedicated to empowering clinical excellence through elevating the skills and...

  • Medical Physicist

    4 months ago

    Christchurch, New Zealand St George's Cancer Care Centre Full time

    Imagine working in a world class hospital implementing and working with cutting edge technology St George's Cancer Care Centre is a private centre offering high quality cancer care services based in Christchurch, New Zealand. It would be hard to find an easier city than Christchurch to live in. Situated in the centre of the east coast of the South Island...

  • Customer Services Representative

    3 weeks ago

    Christchurch, New Zealand Oji Fibre Solutions Full time

    Customer Services Representative Hornby, Christchurch OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We...

  • Customer Service Representative and Sales

    3 months ago

    Christchurch, New Zealand Madison Recruitment Full time

    **Job description** At Chubb Life Insurance New Zealand, we pride ourselves on our people-centred culture and continuous improvement approach. It takes our people to achieve this and we’re looking for new Insurance Consultants - Sales to join our team in Wellington or Christchurch. We’ve been operating in New Zealand for more than a century and are...

  • Customer Service Representative

    4 months ago

    Christchurch, New Zealand Stratco Full time

    **Leading Manufacturer in New Zealand**: - **Boost your career into the next level with Stratco**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team** **Whilst manufacturing is our foundation, our team is our future.** **ABOUT STRATCO** Stratco is a privately owned innovator, manufacturer, and marketer of quality building and...

Contact Centre Representative

3 months ago

Christchurch, Canterbury, New Zealand Christchurch Full time
Full time permanent role

  • Play a crucial role in supporting patients and whānau within Community Dental Service
  • Provide customer service to patients and their whānau

Mō te tūnga | About the role


We are looking for a Contact Centre Representative to join the Community Dental Service, working during the week and currently based at Hillmorton Hospital.

Hours of work are between 8am and 5pm Monday to Friday.


As a team player you will be working with a small team managing inbound and outbound calls and e-contact, ensuring the children in our community have timely access to dental services by ensuring they are enrolled with the service and booking their required dental appointments.


In this role, you will be responsible for:

  • Providing courteous and efficient service, both over the phone and face to face
  • Utilising and maintaining our database
  • Provide information and advice to patients
  • Booking appointments
  • Manage inbound and outbound calls and enquires
  • Resolve conflicts or difficult enquires

Ngā pūkenga me ngā wheako | Skills and experience

Your skills will include:

  • Excellent interpersonal skills able to relate to patients, their whānau and Te Whatu Ora Waitaha Canterbury staff
  • Attention to detail
  • Organisational, time management and problemsolving skills
  • Excellent communication skills
  • Active listening skills
  • Ability to work under pressure to meet deadlines
  • Able to pick up and use new systems and technology
  • Microsoft Suite Skills (Word, Outlook, Excel)
  • Experience working in a call centre environment (desirable)


As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Profile Band 2A.

For further information about the administration and clerical pay equity settlement please follow the link below:

Mō mātou | About Us

  • Ko ngā tāngata, te mātua mahi_ _Putting people at the heart of all we do _


We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.

We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our
ā Mātou Uara (Our Value:

-
s):

  • Care and respect for others
  • Manaaki me te whakaute i te tangata.
  • Integrity in all we do
  • Hāpai i ā mātou mahi katoa i runga i te pono.


 Responsibility for outcomes
  • Te Takohanga i ngā hua

Ngā
hua | Benefits of working at Te Whatu Ora [Health NZ]


When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey.

We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

The Future of the Health Industry
**Nau mai, haere mai, tauti mai