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Customer Care Agent
2 weeks ago
Who we are
Our organisation is New Zealand's fastest growing, locally owned, outsourced contact centre based in Riccarton.
We offer a broad range of sales, business development, and inbound contact centre services to our diverse client base across New Zealand and Australia.
We're proud of what we do
When you work with us, you join a team who looks for new ways to raise the bar. We are results-focused with the goal of inspiring collaboration and outside-the-box thinking.
It takes hard work and perseverance to meet the challenges of our rapidly growing company - and that's all part of the fun.
About the role
This opportunity will support our client (an optometry provider) by making outbound calls to customers due for an eye exam.
As part of our Customer Care team, you will provide exceptional customer service on behalf of our client by booking appointments, providing information, and answering questions.
Employment type:
Part-time, fixed-term
Work days:
Monday - Friday
Hours:
per week
Available shifts:
9:00am -1:00pm
1:00pm - 5:00pm
10:00am - 2:00pm
Length of contract: 6 weeks
Start date:
_
ASAP _**:
Full training is provided, but confident phone skills will greatly support your success in this role.
We are looking for people who have:
- strong communication and conversational skills
- the ability to actively listen and provide informed responses
- a courteous, calm, and professional manner
- commitment to their role and hours of work
Why join our team?
We have a diverse working environment where everyone enjoys working as a team and having fun. Our modern, spacious offices come with free parking and are easy to access by public transport.
You'll have your own workspace (no hot desking), and all-day complimentary breakfast is provided along with unlimited espresso coffee and tea.
Job Types:
Part-time, Fixed term contract
Contract length: 6 weeks
Part-time hours: 12-16 per week
Salary:
$23.65 per hour
Benefits:
- Free drinks
- Free food
Schedule:
- Monday to Friday
- Shift work
Expected Start Date: 08/05/2023
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