Business Operations Manager

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
We have a diverse & collaborative environment that inspires lifelong learning.

  • We offer hybrid working that enables work life balance + 5 weeks annual leave.
  • We are focused on holistic wellbeing to support you to be your best self.


Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tēnā, ki tēnā huri noa - e mihi atu ana.

I tēnei wa tonu nei e tonoa ana ō pūkenga nui, ō wheako me ō mōhiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tūhono.

Kua takoto te mānuka, ā, tautoko mai, ārahi mai i ngā pakihi hohoko o Aotearoa kia whāia nei ngā pae tawhiti hōu, hihira anō hoki.

To those near and far, greetings to you all.

We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE).

This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons.

Who are we - Ko Te Taurapa Tūhono tēnei

Every day New Zealand Trade and Enterprise (NZTE) connects New Zealand export businesses with opportunities to grow and go global.

Their success is our success. We also connect investors with New Zealand investment opportunities across companies, sectors and regions.

If you are innovative with a can-do attitude, adventurous, and open to being challenged, then this might be the opportunity for you Our people are based in 50 offices, working across 24 time zones and 40 languages to support New Zealand businesses in over 100 countries.

What you'll be doing - Te whakamahere

Reporting to the Director Legal and Property, the Business Operations Manager plays an important role in leading, maintaining, delivering and improving NZTE's business processes, including being responsible for the management and support of our core operational processes that are part of NZTE's Strategy, Performance and Partners (SPP) division.

This role will involve working with a diverse range of senior stakeholders covering a wide range of responsibilities including:

  • Leading our procurement processes and reporting to other NZ Inc organisations
  • Managing our ServiceNow Procurement workflow
  • Leading our internal policy framework to ensure our rules and procedures are clear, simple and used by our people
  • Managing our global insurance portfolio to ensure that key operational risks are adequately covered
  • Supporting the NZTE Privacy and Security Officer to keep our organisation aware and safe.
  • Leading and collaborating with the SPP Leadership team to identify and implement core operational improvements to deliver a simple, usercentric and cohesive experience to our people
What you'll need to be successful - Ō Pūkenga

We are looking for someone with corporate operations experience, who is driven by an unwavering customer-focus mindset, has a desire for making things simple, can manage multiple workstreams simultaneously, works well under pressure and is not afraid to roll their sleeves up with the team to dive into the details.

Experience in change management would also be beneficial.

Having excellent attention to detail and the ability to work on your own and as a team is required, along with having strong written and communication skills and the ability to adapt your communication style to your audience.

This role will also see you work with and build strong stakeholder relationships across the organisation, so having confidence dealing with senior stakeholders is required, as you will collaborate with diverse teams based in over 50 geographic locations
You must also be eligible for a "Secret" level security clearance.

Why you'll love working here - Nau mai ki Te Taurapa Tūhono

NZTE is a truly global organisation, giving you a wonderful experience of working with different cultures with over a hundred countries as part of our everyday.

We know that life is not all about work and flexible working at NZTE is standard practise. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there - being a learning environment that encourages adventure and experimentation, what better place to grow your career

At NZTE, we are one whānau (family) and we embrace two important Māori values, Manaakitanga and Kaitiakitanga, which are focused on promoting collective wellbeing, sustainable development and collaboration.

This is evident throughout NZTE, and we are pleased to say that, based on our 2020 OurVoice Survey:

  • We have an employment engagement score of 82%
  • 95% of NZTE employees feel supported to make flexible working arrangements
  • 93% of NZTE emplo

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