Service Manager

2 weeks ago

Hamilton, Waikato, New Zealand New Zealand Government Full time
Service Manager Quality - Māori Partnerships and Communities

  • Are you passionate about using your skills to make a difference?
  • Use your practice expertise to support continuous improvement in the quality of practice for tamariki and whānau.
  • Be part of a team that values innovation and leadership.
  • Can be based in Hamilton, Rotorua or Tauranga
  • Regional role covering Waikato and Bay of Plenty
Mō mātou | About us
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do.

In our work, we aim to demonstrate these values:

  • We put Tamariki first
  • We believe Aroha is vital
  • We respect the Mana of people
  • We are Tika and Pono
  • We value Whakapapa
  • We recognise that Oranga is a journey
We are committed to ensuring that New Zealand is the best place in the world to be a child.

We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role
Reporting to the Regional Manager

  • Māori partnerships and Communities (MPC), the Service Manager Quality (MPC) is responsible for partnerships, community, tamariki and whānaubased investment and the commissioning of services relevant to Oranga Tamariki. The MPC group engages and collaborates to build effective partnerships that achieve better outcomes for tamariki, rangatahi, their communities and whānau.

Through the provision of high-quality operational leadership, the Service Manager Quality - (MPC), will support the regional team in managing the delivery of high quality early and intensive intervention services, youth justice services, partnered care, and transition services for tamariki, rangatahi and their whānau.

The role of the Service Manager Quality is to engage with and support partners and communities at a regional and local level, to ensure a strategic and (equity informed) approach to outcomes for tamariki, rangatahi and whānau.

This will be driven through expertise in relationship management.

This is an exciting role within the Māori Partnerships and Communities team that requires a strong understanding of practice, critical thinking and influencing skills, and a passion for quality improvement and excellence.

Ngā pūmanawatanga ōu | What you will bring

Key requirements of the role include:

  • Good understanding of social work practice and its delivery within a clinical setting is essential
  • A Social Work Qualification with Full Registration and current Annual Practising Certificate with the New Zealand Social Worker Registration Board
  • Proven experience in providing quality assurance on practices and/or services
  • Motivated selfstarter who strives for excellence
  • Effective communication and interpersonal skills
  • Coaching and managing performance of a regional team
  • Ability to influence and build effective working relationships
  • A proactive, collaborative approach and the ability to negotiate persuasively
  • Knowledge of and commitment to the principles of mana tamaiti, whakapapa and whanaungatanga and the ability to deliver to our Māori cultural framework
  • A willingness to travel within New Zealand to fulfil the job requirements when required
Nōu te rourou | What's in it for you

Me pēhea te tuku tono | How to Apply

Application close date:
Wednesday 26th of April 2023

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