Outreach Facilitator

2 weeks ago


Auckland, Auckland, New Zealand Triangle Recruitment Full time

Are you passionate about our community and making a difference to peoples lives? Great opportunity to work for our not-for-profit client, whose main focus is to provide people with disabilities access to an array of services designed to make life easier and more meaningful.

This organisation has been around since 2002 and works with more than 13,000 disabled people and their families across the wider Auckland region from Mercer to Wellsford.

As an Outreach Facilitator, you will be responsible for the planning and information process for Clients who are in public hospitals.

Working collaboratively with hospital staff and clients, you will ensure they are receiving the right services and support to achieve desired outcomes.


Responsibilities include:
Conduct detailed needs assessments to prioritise clients support needs
Provide accurate information to hospital staff about eligibility criteria for disability services to ensure clients receive tailored services
Communicate regularly with clients, whanau, hospital & rehab staff to ensure continuity with the provision and support of client's needs
Determine Support Packages, review, adjust and update as required
Maintain accurate documentation in line with practices and processes
Develop risk management plans for clients/families

Essential to this role:
Health and/or disability related tertiary qualification
Minimum 3 years work experience in health, allied health, education and/or disability sector
Strong communication skills, particularly able to relate to a range of different people and diverse cultures
Computer savvy and quick to learn new systems
Confidence, maturity, emotional intelligence and an empathetic nature
Proven experience providing support & services for people with a range of physical, intellectual and sensory needs

Having clinical knowledge and/or working in a hospital environment would be an advantage in this role
Working from home options, flexible working arrangements, professional and personal development opportunities, collaborative and friendly team environment
If this role sounds like you, please send your CV and cover letter and apply now
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