Business Support Officer

2 weeks ago


Christchurch, Canterbury, New Zealand Department of Conservation Full time
Job details

Job reference:

  • DOC/1696879
    Location:
  • Christchurch
    Date posted:
  • 08Feb2023
    Application close date:
  • 22Feb2023 Fantastic opportunity for a superstar Administrator and Call Agent
  • 12 Months Fixed Term fulltime role, covering our staff across the region and based mainly in our Regional office in CBD Christchurch.

_ Toitū te marae a Tāne-Mahuta, toitū te marae a Tangaroa, toitū te tangata_

If the land is well and the sea is well, the people will thrive
Te Papa Atawhai, Department of Conservation (DOC) serves to protect and sustain nature across Aotearoa.

We put nature and people at the heart of our mahi, guided by te reo Māori, te ao Māori and Te Tiriti o Waitangi.


We do this by:

  • Protecting land, species, ecosystems, and cultural heritage for conservation purposes
  • Managing threats and adverse impacts
  • Being a voice for conservation
  • Connecting people to nature

_ He angitūtanga_ | About the Role**The ideal applicant will have administration experience to support Business Support, be reliable, can use initiative and have fantastic Customer Service to support our National Customer Service Centre.

What can you expect to do in a day?

  • Taking calls from the public from around the country and researching resources to respond to queries
  • Supporting offices with Administration Support
- this will also be in the Mahaanui and Rangiora offices and remotely from Christchurch for our other sites across the region.

Your interpersonal and communication skills will come in handy when dealing with both internal and external clients.

No two days will be the same and you will experience a wide variety of situations that will challenge, build your knowledge and at times bring a smile to your face.

This role is a 12-month fixed term role, working Monday to Friday.

_ Ngā pūkenga me ngā wheako _| Skills and experience**If you have the following attributes, we are keen to hear from you:
  • Resilience around managing challenging situations
  • Excellent verbal and written communication
  • Outstanding attention to detail
  • The ability to problem solve and to take initiative
  • Sound relationship management
  • Intermediate experience in using Microsoft Office

_ Mō te tīma_ | About the team**We are a fun, high performing and collaborative team supporting our colleagues and public across the country. We support and encourage development opportunities within the department.

_ Ngā āhuatanga kei a mātou_ | What's in it for you?**Te Papa Atawhai is committed to fostering a diverse workforce that represents the communities we serve, creating an inclusive workplace culture, supporting the relationship between Māori and the Crown, and lifting our cultural capability. We encourage our people to bring their authentic self and unique perspectives to work, in pursuit of our collective aspirations.

Our commitment to well-being and professional development includes:

  • Flexible working opportunities suited to your role
  • Career development, secondment and training opportunities to help you realise your goals
  • Study assistance in programmes that are relevant to your work
  • Employee Assistance Programme (EAP) and discounted medical insurance
  • Great discounts on DOC accommodation and outdoor apparel and gear so you're ready for your next adventure


Te Pukenga Atawhai
  • Cultural Capability Development Programme


The salary range for this position is $51,278 to $60,578 with the starting salary of the successful applicant being based on their relevant skills and experience.


  • Eligibility to work in New Zealand is mandatory this includes holding a valid work visa that covers the whole period of employment._

_ Rā katinga_ | Applications close: 5pm on Wednesday 22
nd February 2023**
_ Taupānga _| Job Reference**:DOC/1696879

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