![Liebherr-Australia Pty. Ltd.](https://media.trabajo.org/img/noimg.jpg)
IT Operations Officer
2 weeks ago
As a member of a dynamic local team, you will report directly to the IT Operations Manager.
In this role, you will be part of a national IT Support services team and will be accountable for delivering timely and efficient IT support services to the entire organization on a nationwide scale.
The position requires a service-oriented individual who possesses composure, patience, and the ability to handle various inquiries and issues simultaneously, delivering prompt responses and accurate resolutions.
Key Responsibilities:
- Provision of IT Help Desk support services
- Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support to the branch (this may be in person or over the phone)
- Keep inventory of all equipment, software, and license users.
- Testing new technology and training users
- Active participation in the implementation of new IT solutions and services
- Provide onthejob training and mentoring as required
About You:
- 2 years Helpdesk experience
- Diploma in Information Technology is preferred
- Intermediate computer hardware and software installation skills
- Advanced problemsolving skills
- Knowledge in the distribution and disposal of classified data/documents/devices
- Change management and user adoption Training and designing including elearning
- Determining customer needs and establishing service solutions and forecasts
- Maintains a positive and optimistic attitude
- Communicates effectively and appropriately with others
- Customer facing service and consultative skills
How to Apply:
Susan Tran
HR Coordinator
Applications close COB 16th February 2024
No agencies or third parties please.
One Passion. Many Opportunities.
The company:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs more than 50,000 people, in over 140 autonomous companies and 50 countries on every continent.
Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry.
Liebherr-Australia is responsible for selling and servicing earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand.
Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location:
Liebherr-Australia Pty. Ltd.
10 Crooks Road
2013 Auckland
New Zealand (NZ)
Contact:
Susan Tran
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