Operations Support Officer

2 weeks ago


Manukau, Auckland, New Zealand NZ Blood Service (NZBS) Full time
Permanent Full time

  • Auckland or Christchurch

About New Zealand Blood Service
New Zealand Blood Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand.

Through the generosity of our donors, we are able to help save lives through our blood, blood products and other services.

At the end of the day, you know that you've contributed in some way to making a difference in someone's life within this essential service.

Our shared values are at the heart of our organisation's culture and guide our behaviour each and every day. They inspire us, motivate us and drive us to provide the very best service to the New Zealand public.

About the role


This is a rare opportunity for an experienced Medical Laboratory Scientist or Technician to further their career and join our Manufacturing Team as an Operations Support Officer.


This role contributes to the strategic planning for the operational function within Manufacturing including identifying the necessary change programmes and projects for successful delivery.

They support Technical Services operational teams nationally in the delivery of their activities, driving standardisation and ensuring compliance to policies and standards.

They also identify opportunities for process improvements and lead the necessary change programmes.

Finally, they ensure comprehensive stakeholder engagement, leading strong cross functional working and effective collaboration with key partners including Quality and Clinical.


About you
Are you an experienced Medical Laboratory Scientist or Technician

Do you have experience with or interest in manufacturing planning?

Are looking for a rewarding role, within a great team and part of an essential service?

Are you interested in taking a key role supporting Manufacturing Operations nationally?

If your answer to the above questions is 'yes', then we would like to hear from you.

To be successful in this role you will have:

  • Proven experience (minimum 5 years) working as a Registered Medical Laboratory Technician or Scientist, or equivalent in a regulated healthcare environment.
  • Strong knowledge of Good Practice Guidelines (GMP) and other relevant standards e.g. EDQM, PIC/S
  • Ability to lead complex change programmes and implement new processes across multiple locations
  • Demonstrates a high level of critical thinking and ability to break down complex situation into clear actions
  • Excellent reporting and presentation skills
  • Able to work flexible hours when required
  • Prior experience in either Component Processing or Donation Accreditation is desirable
  • Knowledge and experience with production planning/modelling would be an advantage.


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