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IT Engineer Support
2 months ago
Responsibilities:
- Provide technical support to endusers on hardware and softwarerelated inquiries.
- Troubleshoot problems in a timely and accurate manner to minimize downtime and ensure productivity is not impacted.
- Assist with the maintenance of the company's IT infrastructure and ensure all equipment is in optimal working condition.
- Perform regular system backups and testing to ensure data preservation and integrity.
- Identify areas for improvement in the existing IT environment and assist in the development of new processes to address them.
- Research and recommend new solutions to enhance the company's existing IT systems.
Requirements:
- Bachelor's degree in IT or related field.
- Excellent communication skills and the ability to work effectively in a team environment.
- Strong problemsolving skills and attention to detail.
- Knowledge of network infrastructure and protocols, including TCP/IP, DNS, and DHCP.
- Experience with MS technology 365, Azure, windows etc
- Strong experience in Active Directory, Citrix and remote desktops, and disaster recovery
- Experience in VOIP, Printer or Software support is also advantageous
- Solid understanding of computer hardware and software, including Microsoft Windows and Office.
- Familiarity with antivirus software, firewalls, and backup solutions.
- Ability to work with mínimal supervision and be a selfstarter.
Benefits
- Onsite Gym
- Flexible working hours and working from home
- Recently refurbished office
- Drive for R&D
- Ongoing training and development
- Access to the latest technologies, and partners
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