Service Support Representative

2 weeks ago

Hamilton, Waikato, New Zealand Tetra Pak Full time

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet.

By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

Job Summary:

Execute the delivery of high quality service administration, for a defined area. Ensure satisfaction of relevant stakeholders by providing high quality administrative services at agreed service level.

What you will do:

  • Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
  • As required, participate in ordering and order coordination of relevant parts, tools, services and materials.
  • As required, execute relevant purchasing and invoicing activities within own area of responsibility and according to Corporate Governance policy.
  • Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions.
  • Participate in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
  • Participate in continuous improvement, share and learn and implementation of best practices, related to service administration. Take on additional role of Process Super User, as required.

We believe you have:

  • 3+ years experience in administration and master data management Selfdiscipline and accuracy Strong productivity focus Strong continuous improvement focus Demonstrated in

Leadership Elements:
Collaborate and Perform

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** 8 June 2023

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