Customer Service Representative

2 weeks ago


Hamilton, Waikato, New Zealand Sime Darby Motors Full time

Job Details:

  • Reference # Location(s)
  • Hamilton
  • Expertise
  • Automotive, Commercial/Trucks
  • Job level(s)
  • Experienced
  • Work type(s)
  • Permanent
  • More details (document)
  • Excellent opportunity to start your career in an automotive industry.
  • Marketleading organisation with strong career development potential.
  • Inclusive and supportive team and environment

The Role


At TWL Hamilton, you will be representing some of the best and most iconic brands and products available to the New Zealand transport industry.

As a Parts Interpreter your focus will be to support customers and fellow team-members to ensure customers receive the right parts advice and top-class service by nurturing existing and new business partnerships.

You will be a strong team player and support your colleagues in achieving branch targets.


This is an exciting role where no two days are the same; you will further develop your parts knowledge; and meet and build lasting relationships with transport industry professionals.

To be successful in this role, you will be:

  • Self-motivated and eager to learn
  • Mechanically
- minded and have some knowledge of the heavy transport industry

  • Known for delivering outstanding customer service
  • Able to work to tight deadlines and juggle priorities
  • Great communicator
  • Focused and have a high level of attention to detail
  • Must have legal rights to work in New Zealand.


This is the role where teamwork is crucial to achieve desired outcomes, and we are looking for someone who is approachable and resourceful.


About TWL
TWL is the leading supplier to the New Zealand commercial transport & related industries. As a one-stop parts and equipment supplier with 19 branches nationwide.

TWL specialises in heavy to light trailer parts and equipment as well as ancillary equipment for heavy trucks and light commercial vehicles.

With over 50 years' experience in the industry and a nationwide network, our aim is to keep our customers moving today and for the road ahead

TWL is part of the Sime Darby Motors group. With over 40 years of experience, Sime Darby Motors is a major industry player in the Asia-Pacific region.

We offer:

  • Ongoing training and development
  • Premium benefits and privileges
  • Career advancement opportunities associated with a successful, global company
By joining us, you are not just getting a job, you are entering the first phase of your future career

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