Key Account Manager

2 weeks ago

Wellington, Wellington, New Zealand Landis Gyr Full time

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. With sales of
USD 1.7 billion in FY 2022, Landis+Gyr employs over 7,000 talented people across
30 countries and
five continents.

For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.

Join us at Landis+Gyr, where
we manage energy better - since 1896.

Key Purpose of Role:

The account manager will represent key clients to position Thundergrid at the forefront of the EV industry.

The role will be responsible for managing customer's needs for technical solutions that elevate the Thundergrid brand in the industry.


Sales and Communications

  • Creating client 'scope of works' to define the services we will deliver that best suit their needs whether relating to electric vehicle charging or energy efficiency solutions.
  • Work with a wide mixture of stakeholders such as government departments, fleet managers, and property managers to plan EV charging infrastructure.
  • Review electrical drawings and site plans to create lists of required EV charging equipment and desired settings.
  • Review energy use and site data to determine electrical capacity
  • Create EV charging infrastructure reports to walk customers through the design and installation process.
  • Create EV Transition Strategies (when relevant) to help customers plan the investment pathway and roll out of their charging infrastructure.
  • Collaborate with Thundergrid Project Managers to conduct site reviews and installation plans.
  • Collaborate with the Network Ops and Fulfillments teams to meet client's needs as they arise.
  • Be alert to new opportunities for Thundergrid and ensure these are communicated to Business Development Managers.
  • Follow up with customers on quotes and leads, make recommendations on whether consulting services are required or if customers only require simple quotes.
  • Update and maintain CRM including and job notes for each account.
  • Work with key clients to provide insight and support
  • Develop subscription agreements to ensure the client has ongoing support.

Corporate Citizenship

  • Manage Energy Better: Consciously drive for continuous improvement in reusing, recycling, or reducing waste.
  • Maintain awareness of identified and potential health and safety, quality and environmental aspects within the workplace and their impact, including the reporting of any accidents/incidents/near misses or hazards
  • Act responsibly to meet the objectives/requirements at the appropriate level as described in the Health, Safety and Integrated Management Systems.

Professional Experience:

  • 3 years proven experience in account management within the energy, technology, or cleantech sector.
  • Hands on experience working within the electrical services or environmental sectors.
  • Beginners' knowledge of Hubspot.
  • Advanced report writing and analytics skills.
  • Competent with MS Office Suite or products (e.g. Word, Excel, Powerpoint)
  • Extensive customer service experience.
  • Project management skills
  • Strong organizational and communication skills.

Qualifications and Additional Requirements

  • Excellent customer service, time management, problem solving and documentation skills.
  • Outstanding communication skills ability to communicate at all levels of the organization and external stakeholders, with the written or spoken word.
  • Proactive "can do" attitude.
  • Effective listening, constructive advice and the ability to understand others
We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal; it's a way of life. The real magic? That happens when a group of unique minds comes together - bring yours and **#EnergizeYourCareer

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