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National Regulatory and Compliance Manager

2 months ago

Manukau, Auckland, New Zealand DHL Full time

An exciting opportunity has arisen to join DHL Supply Chain as the National Regulatory and Compliance Manager, based out at our Airport 2 site, Mangere.


Reporting to the NZ Quality Lead, your overall responsibility will be to implement the direction for the Quality & Regulatory Assurance function of the DHL Supply Chain Business, to remain world class as the industry leaders in quality.


Key accountabilities for this role include, but are not limited to, the following:

  • Maintaining compliance through achieving successful Life Science Healthcare client and Regulatory audits
  • Supporting Site projects and provide the QRA expertise to the project teams
  • Leading relationships with Regulatory bodies and our regulatory compliance programme
  • Leading internal Auditors, Agency Quality Controllers and Copack Quality Control staff to ensure independence from Operations
  • Liaising with Regulatory Agencies and clients to project manage successful retention or attainment of the required licences and certificates
  • Implementing defined processes to ensure compliance with all relevant regulatory and local legal obligations
  • Monitoring, advising, training and overall support of the Co-Pack customisation production environment to ensure regulatory and client compliance
  • Acting as a key interface between the company and its external & internal customers
  • Implementing & maintaining the policies, systems, structures and practices that meet Regional Guidelines, Regulatory requirements, Certifications Standards, Licences, supporting the Company vision and values proposition that position DHL Supply Chain as being the Provider of Choice for our Customers
  • Ensuring DSC is compliant with external regulatory license, certifying and accrediting authorities 'standards' and protocols via Internal Audits.
  • Meeting the daily quality requirements of our clients
  • Carrying out external audits for our critical suppliers where required


Ideally you would have a tertiary background in business or science, 8+ years in a Quality & Regulatory Assurance role with working experience in pharmaceuticals, manufacturing, life science and non-life science warehousing and logistics.

You will have an interest in quality assurance, healthcare, and good manufacturing practices. You will also be extremely accurate and have a great eye for detail.

Your great sense of humour; excellent interpersonal and communication skills will ensure you build strong relationships with internal and external customers.

With a knack for time management, meeting deadlines and prioritizing work will come naturally to you.


This position is based at our Auckland Airport site; however, you will need a driver's licence and the flexibility to work across our sites in Auckland.

Some travel to other sites in New Zealand will be required from time to time.

What's in it for you?

  • A great opportunity to make your mark in a growing and essential industry, DHL Supply Chain offers amazing career development (both locally and globally)
  • Attractive salary, Monday to Friday role
  • Birthday Leave
  • PERKS employee benefits programme which includes discounts off fuel, grocery and various retail stores
  • Employee Assistance Programme available
  • You'll be part of a highly engaged diverse team of passionate people and experiences
  • Access to innovative supply chain technologies
  • Work for a company that is committed to Living Responsibility, which means not only adhering to ethical standards and norms, but also a social commitment and responsibility towards the environment
  • A supportive work environment where excellent work is rewarded.
  • You will be exposed to other business units including finance, operations and much, much more

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