Patient Safety Officer

2 weeks ago


Christchurch, Canterbury, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time
Part-time permanent position

  • Senior Registered health professional with current practicing certificate
  • An integral member of the Serious Event Review Team

Mō te tūnga | About the role


Here at the Specialist Mental Health Services, we believe that by practicing the principles of quality improvement and patient safety, we enhance the health care services we deliver, increase job satisfaction of our staff and overall improve organisational effectiveness.

We are passionate about continuous improvement and learning from serious adverse events in order to improve care delivery.

Based at Hillmorton Hospital, you will be part of the Quality and Patient Safety team, working with quality coordinators and clinical teams to investigate serious adverse events and improve consumer outcomes.


Pehea | About You
You will be a member of our Serious Adverse Event Team and required to lead serious event reviews.

You'll have a proven ability to communicate calmly and effectively with tāngata whaiora (consumers), their whanau (family), and clinicians affected by serious adverse events.

With initial mentoring and support, you will be required to integrate and analyse information from families, staff, clinical records and guiding documents, facilitate a review panel for the incident and write a robust report which will be disseminated to the consumer's family, staff and external agencies.


Your ability to build and maintain professional working relationships will be essential as you work with other members of the Serious Adverse Event Team, Family-Whānau Advisor - s, Service leadership, Quality and Patient Safety Team and lead a review panel of clinicians from multiple disciplines.


Ngā pūkenga me ngā wheako | Skills and experience


You will be a Senior Registered Nurse, or Allied Health professional with a current APC and scope to practice in Mental Health with a minimum of 7 years of clinical experience.


Essential experience required:

  • Significant experience in Mental Health
  • Knowledge of and a commitment to Te Tiriti O Waitangi
  • Engaging and working with tāngata whaiora (consumers) and their whanau (family)
  • High standard of written, communication, report writing and analytical skills
  • Ability to lead and coordinate a team of health professionals through a review process

Desirable:

  • A broad understanding of Mental Health systems and clinical practice in New Zealand
  • An understanding of Quality and Patient Safety systems and standards
  • Experiencing in advance technical or report writing
  • Post graduate Qualification
  • Understanding of incident investigations

Mō mātou | About Us
Specialist Mental Health Services are an interdisciplinary team that forms part of Te Whatu Ora - Waitaha (Canterbury). We are committed to working and partnering with tāngata whaiora and their whanau.

Constantly striving to work within our philosophy; we develop therapeutic, supportive and empowering relationships with our consumers, enabling them to achieve their personal goals and aspirations.



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