Administrator/kaiwhakahaere

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District

Location:
Te Whare Tipu, 21 Hania Street, Mt Victoria, Wellington

Service:
Child & Adolescent Mental Health Service (CAMHS)

Contract:
Permanent, full-time (Monday - Friday)
Kōrero mō te tūranga - About the role
An opportunity has arisen for an enthusiastic person with passion and commitment to join our diverse teams.

You will be at the forefront of all our client and visitor interactions so it is important you are friendly, approachable, and have a natural ability to make our clients and visitors feel at ease.

The successful person will be required to undertake duties associated with the administration of our service, primarily in the reception area.

This role encompasses many different tasks so training will be given to assist in the development and enhancement of skills and knowledge required.

The role requires you to have the ability to multitask, prioritise and adhere to deadlines all while remaining calm and keeping a sense of humour.

A friendly disposition and willingness to learn is essential while previous office experience is desirable. You will be joining a team of 5 other administrators.

Ultimately, the administrator - s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

You will be responsible for a range of activities ranging from assisting our clients and visitors with their enquiries, both over the phone and in person, generating and confirming appointment bookings for our doctors/clinicians, processing referrals and other administrative duties as required.


Other duties will include:

  • Management of all fleet vehicles maintenance and mandatory services
  • Receive, sort and distribute daily mail/deliveries
  • Order office supplies and keep inventory of stock
  • Access and update patient information systems
  • Typing, filing and general office duties
  • WinscribeMō tō mātou rōpū
  • About our team


This is an exciting opportunity to join a dedicated administration team who support four specialty Mental Health teams - Child and Adolescent Mental Health Service (CAMHS), Te Roopu Kaitiaki, Early Intervention Service (EIS) and Specialist Maternal Mental Health (SMMH) at Te Whare Tipu in Mt Victoria, Wellington.

While the main team you will be working for is CAMHS, all administrators support all teams and share tasks across the services.

We are a busy hub of activity with people of all ages, wellness levels, and cultures accessing our mental health services.

Confidentiality, warmth and kindness is a must in this busy environment both for the staff and clients and the families we serve.

We value a strong team culture of collaborative practice, openness, support, humor, warmth, valuing peoples experience and ideas, caring and connecting together, integrity and respect across all disciplines.

Moū - About you

We are looking to employ a warm, friendly, organised and confident administrator who has excellent customer service skills and is experienced in working with a variety of demands within a busy team environment.

The role requires you to work on reception and provide public facing work.

Other skills and experience we are looking for:

  • Exceptional attention to detail
  • Strong typing and computer skills
  • Microsoft Word, Outlook and Excel
  • Excellent verbal and written communication skills, and effective time management techniques.
  • Solution focused E pā ana ki a tatou
  • About us


Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.


To find out more about us click on the following links:
Capital
and Coast
Hutt
Valley
Mental
Health, Addiction and Intellectual Disability Service
Me pēhea te tuku tono - How to apply
Your safety and that of our patients is important to us.

It is our expectation that you will be fully vaccinated against COVID 19, having received two doses of an approved COVID 19 vaccination.

Ma tini, ma mano, ka rapa te whai
By joining together we will succeed

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