See more Collapse

Implementation Coordinator

2 months ago

Manukau, Auckland, New Zealand Lightspeed Full time
Hi there Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

What you'll be doing:

  • Provide support to our retailers throughout the onboarding process for various products, betas, and addons, ensuring their successful setup and transactional operations.
  • Collaborate closely with our retailers to understand their specific requirements and configure their workflows for optimal success, offering guidance on best practice workflows.
  • Ensure that every retailer in your cohort is transactional and realise Time to Value.
  • Stay up to date with the product and retail best practices.
  • Identify opportunities to upgrade thirdparty addons and plan necessary upgrades accordingly.
  • Maintain thorough documentation of customer interactions and capture feedback to continually improve our onboarding experience, sharing insights with Product, Sales, and Operations teams.
And a little bit of

  • Product upselling to fit customers needs
  • Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role

What you need to bring:

  • Previous experience in a customer success role/technologyrelated environment; experience in delivering training and professional services is an asset
  • Excellent time management and organisational skills
  • Exceptional communication (verbal and written) and presentation skills
  • Intermediate Google Sheets or MS Excel skills
  • Deep technical knowledge of retail industry and retail commerce tools is a bonus but not needed
We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

What's in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that's creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.
and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Work remotely from anywhere in the world for up to 60 days per year
  • Flexible working policy
  • Health and wellness benefit of $500 per year
  • Mental health online platform and counselling & coaching services
  • Paid leave and assistance for new parents
  • Free LinkedIn Learning license
  • Paid Volunteer day
  • Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
  • Exciting events hosted regularly by our Auckland Culture Club
  • Secure, fulltime parking facilities
  • Brand new office space located in Newmarket (Auckland)
  • Dog friendly environment
Do you need additional support during an interview?

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.

We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community.

The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.


Who we are:


Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.


  • Founded in Montréal, Canada in 2005, Lightspeed is duallisted on the New York Stock Exchange (

NYSE:
LSPD) and Toronto Stock Exchange (

TSX:
LSPD).

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

We have other current jobs related to this field that you can find below

  • Project Manager Sr

    3 weeks ago

    Manukau, Auckland, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

  • Procurement Coordinator

    2 months ago

    Manukau City, New Zealand LIM BROTHERS IMPORT & EXPORT COMPANY LIMITED Full time

    **Job Title: Procurement** **Coordinator** **Company**:LIM Brothers' Import and Export Limited **Location**: Mangere Auckland **About Us**:Lim Brothers' Import and Export Limited has been a trusted wholesaler of imported food from Asia since 1994. Located at Oruarangi Road, Māngere, Auckland, we are dedicated to sourcing the finest Asian food products...

  • Procurement Coordinator

    1 week ago

    Manukau City, New Zealand LIM BROTHERS IMPORT & EXPORT COMPANY LIMITED Full time

    Job Title: Procurement Coordinator Company: LIM Brothers' Import and Export Limited Location: Mangere Auckland About Us: Lim Brothers' Import and Export Limited has been a trusted wholesaler of imported food from Asia since 1994. Located at Oruarangi Road, Māngere, Auckland, we are dedicated to sourcing the finest Asian food products...

  • Quality & Compliance Coordinator

    2 months ago

    Manukau City, New Zealand Service Foods Full time

    **Service Foods Auckland is looking for a dedicated and detail-oriented Quality & Compliance Coordinator to join our team.**: **If you're ready to take your compliance career to the next level with a dynamic and forward-thinking company, we want to hear from you!** Our mission is to deliver exceptional service with fresh, sustainable, and top quality...

  • Marketing Coordinator

    2 months ago

    Manukau City, New Zealand Wurth NZ Ltd Full time

    Full Time, Monday to Friday - Manukau based - Join a fantastic hardworking team Are you a passionate marketing enthusiast with a drive for success? Are you eager to contribute your skills and make a meaningful impact in a multi-national company? Our marketing department is expanding and we are on the hunt for an intermediate level Marketing...

  • Service Delivery Coordinator

    2 months ago

    Manukau City, New Zealand OneStaff Full time

    Our client is a dynamic and forward-thinking organization committed to fostering a positive and inclusive workplace. They are currently seeking a Service Delivery Coordinator to join their People & Culture team on a fixed-term basis. This is an excellent opportunity for an individual with a passion for administration and data analytics to contribute to the...

  • Vm & Stock Coordinator - Auckland

    2 months ago

    Manukau Harbour, New Zealand Taking Shape Full time

    Permanent Full Time position, Monday - Friday Roster, 40 hours Per Week - Annual Leave & Sick Leave, Staff Discounts, Additional Monthly Incentives! - Boutique/Outlet Superstore Environment, Ongoing L&D, Fun Supportive Culture! Taking Shape is one of Australia and New Zealand’s premier retailers, constantly striving to innovate and create a memorable...

  • Electrical and Utilities Services Coordinator

    2 months ago

    Manukau City, New Zealand Manukau Institute of Technology Full time

    This is a varied role where no two days are the same - Fixed term - May 2024 - Flexible Hours **Ngā pūrākau | Our Story** Established in 1970, Manukau Institute of Technology (MIT) (Te Whare Takiura o Manukau) has been serving ākonga, students and the communities of South Auckland for over fifty years. MIT is a Business Division of Te Pūkenga,...

  • New Product Development

    2 months ago

    Manukau City, New Zealand Frucor Suntory Full time

    **New Product Development (NPD) Coordinator**: - Requisition ID: 7358**Introducing Suntory Oceania**: As a leading beverage manufacturer in the Oceania market, Frucor Suntory has a rich 60-year history, growing from a local juice company to a trans-Tasman beverage leader, known for its iconic range of drinks including V Energy and Suntory BOSS Coffee. With...

  • Marketing Coordinator

    2 months ago

    Manukau City, New Zealand Madison Recruitment Full time

    Competitive base salary with opportunity for growth - Work for a respected, innovative retailer who wants you to succeed - Highbrook office, secure onsite parking **The Client**: *** As a key player in the automotive industry, our client enjoys a reputation of spearheading the electric vehicle market by creating the cars of the future. With dealerships...

  • Student and Entry to Practice Development Lead

    2 months ago

    Manukau City, New Zealand Te Whatu Ora – Health New Zealand Counties Manukau Full time

    **_An exciting opportunity presents to join the People and Professional Development Team - Student & Entry to Practice Development Lead_** This position is responsible to lead the development, co-ordination and implementation of interprofessional student and entry to practice programmes and activities for the Nursing and Allied Health workforces across the...

  • Site Foreman

    2 weeks ago

    Manukau City, New Zealand Bai General Construction Ltd Full time

    Tasks Include: leading the coordination and prioritisation of resources across projects assessing and interpreting architectural drawings and specifications coordinating resources, procurement and delivery of materials, plant and equipment consulting with Architects, Engineering Professionals and other professionals, and Technical...

  • Customer Service Coordinator/manager

    4 months ago

    Manukau City, New Zealand LET'S WORK IN NZ LTD Full time

    **Responsibilities**: - **Team Leadership**: Lead and motivate a team of customer service representatives to achieve performance targets and provide outstanding service. - **Process Improvement**: Identify and implement improvements in customer service processes to enhance efficiency and effectiveness. - **Customer Engagement**: Build strong relationships...

  • Compliance Manager

    2 months ago

    Manukau City, New Zealand Agoge Full time

    Do you get a buzz out of making things happen? Love a job when you are both working with people and implementing processes? Join our client’s team as their Compliance Manager in their busy and modern manufacturing site! We’re looking for someone who is passionate for all things Quality, Safety & Environmental, who can connect with people in the business...

  • Aml & Office Manager

    3 months ago

    Manukau City, New Zealand Ray White Manukau Full time

    **Company Overview**: A T Realty Group is a leading real estate agency dedicated to providing exceptional service to clients in South Auckland. With a reputation for excellence, we specialize in residential real estate transactions. Our team is driven by passion, professionalism, and a relentless pursuit of client satisfaction. **Position Overview**: We are...

  • Operations Manager

    2 months ago

    Manukau City, New Zealand Shred-X Full time

    **About us** You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a key business within the Freightways Group and is the leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically...

  • Account Manager

    2 months ago

    Manukau City, New Zealand Young Top Construction Ltd Full time

    **About Us**: Young Top Construction Limited is a leading player in the building construction and property development industry, committed to delivering high-quality projects that exceed our clients' expectations. With a strong focus on innovation, sustainability, and customer satisfaction, we take pride in our diverse portfolio of successful...

  • Financial Administration Officer

    2 months ago

    Manukau City, New Zealand CW Group Ltd Full time

    1. Accurate loading of suppliers’ invoices, in line with company policy 2. Timely processing of weekly, special, and 20th payment runs, in line with company policy. 3. Process all International payments. 4. Assist in managing Approval Max system. 5. Assist in managing XERO (e.g. updating contacts, locking prices) 6. Prepare monthly reports including...

  • Nzma - Campus Administrator

    4 months ago

    Manukau City, New Zealand UP Education Full time

    Use your customer service skills and passion to help people to create and provide a welcoming fun and supportive reception for students, staff, and visitors alike. As the first person our guests see when arriving on campus, you will support students with queries, offer directions to visitors, and help staff with administrative needs which all plays a part in...

  • Compliance and Price Integrity Manager

    2 months ago

    Manukau City, New Zealand Foodstuffs North Island Full time

    People, people, people - we're all about people and you must be too to be successful in this role. You’ll be energetic and have a natural affinity for building strong relationships both internally and externally. You’ll be tenacious, making sure every detail is accurate. Process driven and ability to leave no stone unturned will see you succeed in our...

  • Kaiwhakahaere Lead

    2 months ago

    Manukau City, New Zealand Te Whatu Ora – Health New Zealand Counties Manukau Full time

    Are you ready for a worthwhile challenge and want to make a real difference? Want to work on something that counts? Then this might be the role for you! **About the Opportunity**: Reporting to the Tumu Tikanga, you will support and coordinate kaimahi maaori positions across the organisation to ensure alignment with expectations of maaori specific roles. In...