Rostering Coordinator

2 weeks ago

Hamilton, Waikato, New Zealand Te Whatu Ora – Health New Zealand Waikato Full time

Rostering Coordinator - Integrated Operations

Job Number:
WAI27149**
Where you'll be working:Waikato Hospital

The details:
Permanent Part time - 16 hours per week

Salary details:
PSA National Health Administration Workers CA-Profile Band 5A

  • This is a great opportunity for you to hone your technical and organisational skills as well as learn new ones in an environment where you can make a difference.
  • Be part of a small, friendly team of people supporting frontline nursing services to deliver care by creating high quality staff rosters.
  • Work collaboratively with clinical managers and staff to support the rostering process.
  • Become an accessible and recognised source of rostering expertise within the organisation that can be involved in service planning and development

Te whiwhinga mahi | The Opportunity
As a rosterer, you will join our centralised rostering service team based at Waikato Hospital. Working with clinical managers, you will create rosters for acute and inpatient clinical services.

In your role you will also be a source of expertise available to other services looking to develop good rostering practice and roster development tools and approaches.

While the roster process is well established, each roster period presents unique logístical problem solving challenges, to create balanced, high quality rosters.


  • Key responsibilities of the role:
  • Develop staff rosters for the frontline clinical services supported by the centralised rostering service
  • Maintain the information for the portfolio of services for which each rosterer is responsible.
  • Create a roster every 4 weeks for each service, taking into account service needs, staff requests, employment conditions and good rostering practice.
  • Work collaboratively to develop professional relationships with senior clinical managers to support the rostering process and roster creation
  • Provide expert knowledge and advice on rostering and using rostering tools and techniques to the organisation
  • Engage in continuous improvement, of own practice and the team's to increase our effectiveness and the quality of our rosters and rostering tools and processes.

Click here to view the position description.**- (Please note position descriptions can only be viewed on the Te Whatu Ora, Waikato website.)_

Ko o tatou painga | Our Benefits

  • We are a small, friendly team with a lot of knowledge and experience in rostering techniques and approaches
  • We are always looking for ways to build on what we do and how we can support rostered staff and their managers to get workable and balanced rosters.
  • We are seen as a source of expertise on rostering and rostering tools
  • We have a collegial and mutually supportive approach to training new rosterers and in providing ongoing support as they take on their own roster portfolios.

Mōu | About you

  • Skills and experience you'll need to be considered for the role:
  • Well developed problem solving, critical thinking and analytical skills, numerate and with proven record of attention to detail and accuracy
  • A mature and professional manner at all times and in all aspects of work and conduct (e.g. discrete, tactful, understand the importance of confidentiality and privacy)
  • Excellent interpersonal and communication skills with an ability to work collaboratively as part of a team and with others at all levels of the organisation
  • Selfmotivated and takes pride in providing a service and has a 'can do' attitude to dealing with problems as they arise.
  • Degree in administration/management/health sciences or 5+ years experience in an administration based role.
  • Ideally, but not essential, has previous experience in workforce planning/rostering for a complex environment such as health and understands employment conditions as relating to healthy rostering practices.
  • Ideally, but not essential, a current New Zealand Driver's license.

Mō tātou Ratonga | About our Service

  • The role is at Te Whatu Ora
  • Waikato district as part of the decision making hub called the Integrated Operations Centre (IOC). This hub leads, manages and monitors patient flow through the organisation by bringing together all relevant staffing and planning teams, (i.e. nursing resource team, transit lounge, duty nurse managers, emergency response team, production planning, the RMO unit and the Rostering Service). As a rosterer, you will join our team based at Waikato Hospital. Our centralised rostering team create the rosters for nursing and midwifery services. Our priority is to find people who have the right skills and attitude that will make them a great fit for our team. If you are not experienced full training will be given. This is a part time role and while there is some flexibility in the specific days/hours of work the role is based on site at Waikato Hospital.

What does Te Whatu Ora, Waikato offer you?

  • Located in the heart of the mighty Waikato, Te Whatu Ora, Waikato operates o

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