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Schedule Coordinator

3 months ago

Christchurch, Canterbury, New Zealand IHC New Zealand Full time
Rostering requirements for Support Workers based across the North Canterbury/Christchurch area.

  • Build trusting relationships with Support Workers and Service Managers to meet rostering needs.
  • Energetic and collaborative team environment based at our IDEA Services North Canterbury/Christchurch office in Papanui.
  • Fulltime position with 80 hours per fortnight, from 8:00 am to 4:30 pm. (STAT day work is required). Please refer to the attached job description for the specific roster details.
- $23.11 per hour, starting salary

Mō te tūnga | About the role


At IDEA Services, our mission is to provide exceptional support services to individuals in our communities who are living with intellectual disabilities.

As a Schedule Coordinator, your primary responsibility will be to cultivate strong and trustworthy relationships with Support Workers and their managers (Service Managers) to ensure seamless roster management.

This role plays a critical part in guaranteeing uninterrupted services for the individuals we support.

Joining our collaborative and dedicated team, you will find fulfilment and enjoyment in the meaningful work we do.

A significant aspect of your role will involve frequent communication with Support Workers, discussing advance rosters and addressing short-notice sick leave requirements.

Your systematic approach and prior experience in proactive planning will greatly contribute to the success of this position.


In this fast-paced environment, you will need resilience to remain composed and effectively meet deliverables even in high-pressure situations where things may not go as planned.

This opportunity offers a rewarding experience to be part of an established non-profit organization that is making a positive impact in our communities for individuals with intellectual disabilities.


Ngā pūmanawatanga ōu | What you will bring

  • Ability to build trusting working relationships quickly.
  • Previous administration experience (scheduling or rostering experience highly desirable).
  • Excellent verbal and written communication skills, and a professional telephone manner.
  • Experience with Conflict Management and the ability to reach an outcome quickly.
  • Experience working within a variable environment and the ability to prioritize to achieve desired outcomes.
  • Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly.
  • Great attention to detail, effective multitasking abilities, and a cando attitude.

Nōu te rourou | What's in it for you?

  • The opportunity to work for an established notforprofit organisation, contribute and add value to support our workers and the people in our community living with intellectual disabilities.
  • A collaborative and inclusive culture with a focus on people's wellbeing.
  • Energetic team environment we enjoy what we do and have fun while doing it
  • Ongoing support from management and the wider organisation.
  • Learning and development opportunities. Many of our Schedule Coordinators progress into other roles within the organisation.

Mō mātou | About us (IDEA Services)


IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities.

We are New Zealand's largest provider of services to people with intellectual disabilities and their families.


Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.


IDEA Services Ltd is an accredited Immigration AEWV employer and is New Zealand's largest provider of services to people with intellectual disabilities.


Me pēhea te tuku tono | How to Apply

Applicants can direct enquiries about position to:

Jen Cortez

Job Details:

  • Reference #
Posted on
27 Jun 2023- Closes on

11 Jul :55- Location(s)

Christchurch / Canterbury- Expertise
Adminstration & Office Support, Healthcare- Job level(s)
Graduate (have qualifications only), 1-3 years experience- Work type(s)
Permanent full-time