Client Services Manager
2 weeks ago
_Are you looking to combine your passion for people and science? Interested in learning and development in a friendly, family owned, 100% New Zealand owned and operated business?_
The Role
We have a fantastic opportunity for the right person to advance their career in Client Services, in our Commercial team. A full time position in our Hamilton office, you will have the opportunity to make your mark in the business,
focusing on the Agriculture sector by supporting our customers with their daily testing needs and interfacing with our operations team to ensure everything goes smoothly.
This position may present the opportunity for someone with the technical ability and experience to obtain Key Technical Person (Report Signatory) status, recognised through our IANZ accreditation.
Key Focus
Support the wider Commercial team with technical inquiries.
Perform the duties of a key technical signatory for the release of worksheets, as and when required.
About You
- A positive and enthusiastic approach to communicating with internal and external clients
- Selfmotivated and good time management
- Strong attention to detail
- An ability to operate effectively under pressure and to respond positively and professionally to client challenges
- Strong written and verbal communication skills
- Ability to work both independently and as part of a team
Experience
- 35 years previous analytical laboratory experience or other relevant experience such as a quality or technical customer service role
- BSc. or equivalent qualification preferable
- Commercial laboratory experience would be advantageous
At Hill Labs we offer**- A rewarding role in a great team
- A familyfriendly, flexible and supportive workplace culture
- Strong support and collaboration from the broader commercial team
- Jobrelated learning and development opportunities
- Subsidised employee schemes as well as more holistic benefits such as social events and health initiatives
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