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Customer Service Representative

1 month ago

Christchurch, New Zealand Madison Recruitment Full time

**About our Client**:
Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative.

**Role Overview**:
**Key Responsibilities**:

- Act as the first point of contact for customers enquiries, offering solutions, support and guidance
- Collaborate closely with internal teams to ensure seamless order processing and timely delivery
- Maintain strong product knowledge to effectively assist customers
- Cultivate lasting relationships with customers by delivering exceptional service
- Contribute to the continuous improvement of customer service processes

**Skills and Experience**:

- Must have previous experience in an industrial sales / customer service role (3 -5 years)
- Proven ability to work independently and strong communication skills, and a self-starter
- Detail-oriented with excellent organisational skills
- Valid driver’s licence

Join our client delivering top-notch customer service and building lasting relationships within the industrial community.