Duty Manager

2 weeks ago


Auckland, Auckland, New Zealand Shylo Ambrose Limited Full time
We are looking for a duty manager to join our team.
Requirements

At least 1 year of work experience at the management level in any industry, including as an assistant manager and supervisor
At least a related NZ Register Diploma Level 5 qualification may substitute for the experience
Must have a Licence Controller Qualification approved by NZQA
Must have work experience in the customer service field
Must have knowledge of Thai food ingredients as we take food allergies seriously

Job Description

Collaborating with chefs to plan menus
Organizing and overseeing special events
Managing daily operations of both front-of-house and back-of-house
Arranging the purchase and pricing of supplies within budget
Keeping track of inventory and financial transactions
Controlling costs and finding ways to reduce waste
Forecasting future needs for supplies, utensils, and cleaning products
Consistently evaluating product quality and sourcing new suppliers
Ensuring dining areas meet health regulations and maintain a clean, functional, and attractive appearance
Providing exceptional service and enhancing customer satisfaction with food and service
Handling customer complaints promptly and accurately
Hiring, training, and supervising waitstaff and kitchen staff
Scheduling and overseeing shifts for waitstaff and kitchen staff
Promoting the restaurant within the community
Establishing policies and procedures for ongoing restaurant operations
Potentially taking reservations, greeting guests, and taking orders

Other Details

This is a full-time and permanent position
Wage payment is $29.66 per hour, and you will be paid weekly
Holiday pay and sick leave will be paid according to the law
You will be working at 411 A (Upstairs), Tamaki Drive, St Heliers, Auckland

We are open from Monday to Thursday 12.00 pm – 9.00 pm, Friday to Saturday 12.00 pm – 9.30 pm and Sunday 12.00 pm – 9.

00 pm
You will work according to a roaster - 6 days each week with a guarantee of 30 hours (maximum of 48 hours)

Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa.
If you would like to join our team, please submit your information via this platform.
If you have any questions, please contact us via
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