Facilities Coordinator

About us

Canon Business Services helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart.

When you join Canon Business Services, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

• Full-time permanent position, 40 hours per week, Monday - Friday, 7:30am to 4:00pm
• Fantastic Corporate premises in central Christchurch
• Career growth and development opportunities

About the Role

We have an exciting opportunity for a Front of House Reception/Facilities Coordinator to join our client's fantastic corporate offices in Christchurch. This role offers you the chance to utilise your outstanding customer service skills and learn more about facilities at the same time.

Your day will involve everything from greeting and directing internal and external stakeholders, to efficiently addressing maintenance issues with contractors. You'll ensure visitors feel welcomed and our facilities run smoothly while maintaining a solid understanding of our clients' organisational structure.

Responsibilities include:

• Greeting and directing stakeholders always with a 5-star customer service mindset
• Mail and courier processing and administration support
• Answering phone calls promptly, professionally, and attentively
• Conducting daily building checks
• Liaising with contractors to promptly address various maintenance issues and ensure compliance with Health and Safety requirements
• Meeting room resets and administration tasks as required
• Managing contractors effectively
• Prioritising security awareness and paying strong attention to detail

• Some moderate lifting may be involved

• Ensuring your site is compliant with Canon and our Clients' Health & Safety Standards

About you

We are seeking a customer service superstar who enjoys being the first point of contact for reception related duties. Along with this, you are happy to roll up your sleeves and dive into facilities related responsibilities as part of your role.

Exceptional customer service is second nature to you; you excel in communication, thrive in a fast-paced environment, and manage your time effectively. Other key attributes include:

• Proven experience in a corporate hospitality environment is highly regarded
• Very high standard of personal presentation
• Knowledge of building compliance is advantageous but training will be provided
• Strong admin skills and proficiency in MS packages (Word, Excel, Outlook)
• Outgoing personality with a 'can-do' attitude and dedicated to providing excellent customer service
• Ability to troubleshoot, effectively prioritise and multitask
• Hardworking, reliable, and highly adaptable in a rapidly changing environment
• Physically fit to be on your feet for a big part of your day

If this sounds like you, join us and become part of a supportive team culture.

What We Offer

• .Training and Development Opportunities: Access world-class training and development opportunities to enhance your skills.
• Wellbeing Benefits: Including discounted health insurance and confidential counselling.
• Performance Recognition: Quarterly and annual awards for high achievers.
• Bonus Leave: Birthday leave, Canon Day, and Kyosei Day for volunteer work.
• Milestone Recognition: Carbon credits, merchandise, or retirement fund rewards.
• Discounts on Canon Products
• Invest in Your Future: We offer education assistance and an employee referral scheme to support your long-term career growth.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.