Housing Coordination Team Leader

1 day ago

Auckland Airport, New Zealand Accessable Full time

Our mission—to provide solutions for better living—guides us every day and reminds us of the positive impact our work has on the lives of tens of thousands of New Zealanders each year. We offer a comprehensive range of disability and rehabilitation equipment, housing modifications, and support services that empower people to live fuller, more independent lives.

About the role

We are seeking an experienced and proactive Housing Coordination Team Leader to provide operational leadership across our small team in the housing project coordination space.  This role plays a critical part in ensuring strong financial management, effective project and process governance, and high-quality contractor administration.

You will drive consistent and best-practice coordination administration and support continuous improvement of systems and processes, and lead. You will also be responsible for milestone and performance reporting, as well as maintaining accurate and compliant documentation for housing contracts.

You'll provide clear leadership and inspire team engagement and accountability by setting meaningful goals, driving daily performance targets, and providing regular coaching and feedback.  Demonstrating a leadership style where team members feel valued, supported and empowered to thrive, you actively ensure open communication and involvement.

While the role is primarily leadership-focused, it also includes hands-on operational responsibilities to ensure the smooth and efficient delivery of housing coordination activities. You'll support for operational processing activities as needed.  Exposure to the building or construction industry isn't necessary but would be advantageous.

What you will bring

  • Strong Administrative, Organisational & Time Management Abilities

Demonstrated ability to manage multiple tasks, deadlines, and priorities with a high level of efficiency, maintaining optimal workflow throughout the duration of projects.

  • Financial Transaction Management

Skilled in managing financial transactions and reconciliation of contractor orders, to support accurate and timely payments and processing.

  • Project Coordination & Critical Thinking

Significant experience coordinating projects, with a focus on precision, attention to detail, and the ability to apply critical thinking to solve problems and make informed decisions.

  • Operational Performance Oversight

Experience directing and monitoring operational performance against KPIs and overseeing project workloads.

  • Debt Recovery

Proven track record managing debt recovery processes, effectively liaising with stakeholders to resolve outstanding payments and reduce financial risk.

  • Advanced Computer Skills

Proficient in Microsoft Excel for data analysis, reporting, and tracking. Experienced in using CRM and project accounting software with a focus on data entry accuracy.

Why Accessable?

You'll be part of our Team Leadership Group (TLG), actively contributing to day-to-day operational activities and collaborating across departments to drive service excellence. Our team culture is inclusive, supportive, and values real impact – you'll finish each day knowing your work matters.

We offer a safe, welcoming, and inclusive workplace that celebrates diversity and lived experience. If you're someone who brings energy, integrity, and a drive to make a difference — we want to hear from you.

Please note:

  • You must have the right to work in New Zealand and be willing to undergo a Criminal History check.
  • Overseas applications will not be considered.

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