Urban Transport Technical Officer

Full-time

Group: Infrastructure & Assets

This position sits within the Infrastructure and Assets Group who from planning to maintenance, are dedicated to delivering resilient infrastructure and services that enrich lives today and ensure a thriving future for our community.

He angituutanga: The opportunity

We're on a mission to provide safe, smart, and reliable travel options for everyone today and tomorrow. As part of our Transport Unit, you'll play a key role in keeping our city moving by supporting the effective management of parking operations.

In this role, you'll work closely with our Parking Operations Specialist to help shape how parking works across the city. From investigating and consulting on traffic restrictions to assisting with parking strategies and ensuring compliance with legislation, you'll be right at the heart of making informed, practical decisions. You'll also engage with a wide range of stakeholders, helping us create solutions that work for people and the community.

If you're detail-oriented, enjoy problem-solving, and want to contribute to smarter travel solutions, this is your chance to make a difference.

Some key responsibilities include:

• Responding to and managing customer service requests related to parking and safety via the Authority platform.
• Creating and distributing letters for consultation, managing consultation feedback to finalise proposals and communicating outcomes to customers
• Collaborating with Capital Projects Engineers and Development Engineers to identify and incorporate changes to the Traffic Bylaw and parking restrictions resulting from new infrastructure works.
• Preparing scheduling documentation, visual illustrations, and consultation feedback for reporting to Committee.
• Coordinating Additional Works Requests through the Connect Hamilton platform to implement approved traffic restriction changes, including road marking and signage.

Oo puumanawa me oo wheako | Your skills and experience

• General understanding of transport operations, parking management, and regulatory frameworks.
• Experience working in a local government or similar environment, ideally 2–3 years in a transport or customer/community related role.
• Excellent communication and stakeholder engagement skills.
• Ability to interpret and apply legislation and bylaws in a practical context.
• Strong attention to detail and ability to audit and verify technical data.
• A tertiary qualification in one of the following fields is preferred: Customer services, communications, community engagement or stakeholder management
• Alternatively, equivalent practical experience in a transport operations or local government environment may be considered in lieu of formal qualifications.

He aha te wariu o te utu kaimahi? | What's the salary?

Circa $87,000 dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei: Apply Now

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. .

Applications close on the: 23/11/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role.

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.