Senior Legal Counsel

About Achievers
Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With nearly 4 million global users, we empower employees across 170+ countries. Visit us at to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we'll inspire recognition everywhere and achieve results that matter.

Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.

The opportunity:
Legal Counsel at Achievers provides general legal support across the business on a wide range of legal matters, with a particular focus on commercial legal matters in support of the Revenue team, and assists in the execution of legal strategies as directed. Legal Counsel engages in a variety of commercial transactional matters in support of Achievers' core business that provides a cloud-based employee recognition and rewards solution to accelerate employee engagement for our customers. This role demands a strong background in commercial and contract law, coupled with excellent analytical and communication skills, and business acumen, to ensure the company navigates complex legal landscapes effectively.

Responsibilities:

• Contract Review and Negotiation: Draft, review, and negotiate standard and non-standard customer agreements, including NDAs and other commercial contracts, with a primary focus on customer SaaS subscription services, and other technology and vendor agreements.
• Contract Repository Management: Maintain and manage customer commercial contracts repository, ensuring proper documentation and organization of all customer agreements and related materials.
• Legal Research: Conduct legal research on emerging issues and industry-specific regulations as assigned, ensuring the company stays current with relevant legal requirements.
• Negotiation of Customer Deals, Customer Support and Deal Management: Primarily negotiates new customer deals and support RFx responses. Support existing customer legal requests, customer questionnaire and audit requests, and handle commercial negotiations for renewals and expansions, including RFxs for new and existing customers.
• RFP and Documentation Support: Support all prospect and customer questionnaire and audit requests, including RFP responses in collaboration with relevant cross-functional teams
• Template Management: Maintain and update templates as required to improve workflow and efficiency within the legal department.
• Helpdesk Management: Manages and triages the legal helpdesk queue, providing timely responses and resolution to requests.
• Additional Responsibilities: Handle other duties as assigned, demonstrating flexibility and adaptability in supporting the legal team's objectives.

Qualifications:

• 5+ years of relevant work experience in private practice or in-house
• 8 years of experience preferred
• J.D. or LL.B. degree with outstanding academic credentials
• Active and in good standing in at least one State Bar in the United States or Provincial Bar in Canada
• Working knowledge of privacy law and experience negotiating DPAs
• Experience with SaaS, subscription agreements, reseller agreements and other cloud-based and technology-related offerings preferred
• Demonstrated track record of successfully managing and negotiating a high volume of complex contracts, ideally in the technology or SaaS space.
• Ability to work independently, prioritize tasks, and multi-task in a fast-paced environment.
• Energetic self-starter with exceptional business judgment and creativity in approaching legal challenges.
• Comfortable interacting at all levels within the company, including senior management, Sales and revenue teams, information security, and finance.
• Capable of working collaboratively within the legal and broader teams, as well as independently on an individual basis with limited oversight.
• Excellent oral and written communication and interpersonal skills, essential for effective legal counsel.

Why you'll love working at Achievers:
We are passionate about disruptive technology that's rooted in science, research and data.

We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture

We foster an environment of connection, security, and community. You'll feel at home, without reservation.

We believe in moving quickly, failing fast, and adapting to change.

We enjoy coming to work every day because we believe in our product and love our culture.

We're committed to achieving excellence in everything we do.

Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
Achievers does not use AI to make hiring decisions. When you apply to work with us, a real person reads your application—every time. We believe in thoughtful, human-centred hiring, and we think your experience, personality, and potential can't be judged by an algorithm. That's why we keep it personal and take the time to get to know each qualified candidate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.